Service Technician - HammerHead

Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of a school/employment or any other visa, regardless of expiration date, now or in the future. 

Who Are We?     

HammerHead, located in Lake Mills, Wisconsin is a division of The Toro Company. HammerHead delivers a unique combination of rehabilitation, replacement and installation equipment and consumables for the underground construction market. Offering unmatched field support and project consultation to customers worldwide.   

The Service Technician – Pipeline Equipment is responsible for supporting the assembly, maintenance, repair, testing, and deployment of mechanical, hydraulic, and pneumatic equipment used in trenchless pipeline rehabilitation applications. This role works with mechanical systems and hydraulic and pneumatic equipment in both shop and field environments to ensure equipment reliability and performance. The position requires strong mechanical aptitude, attention to detail, and the ability to troubleshoot equipment issues while supporting customers and field operations 

A reasonable estimate of the hourly pay range is between ​$21.00 - ​$26.00​.

What Will You Do?  

In order to grow and build a successful career with The Toro Company, you will be responsible for:  

• ​​​​Perform troubleshooting, maintenance, repair, and testing of mechanical, hydraulic, and pneumatic equipment used in pipeline rehabilitation operations.
• Assemble, adjust, inspect, and verify system components to ensure equipment meets operational specifications and customer requirements.
• Utilize hand tools, power tools, pressure gauges, and other diagnostic and test equipment to identify and resolve equipment issues.
• Read and interpret engineering drawings, exploded parts diagrams, schematics, and technical instructions to support repairs and maintenance activities.
• Conduct diagnostics, document repairs, and support continuous improvement initiatives that enhance equipment performance and serviceability.
• Perform preventive and corrective maintenance on equipment and support field service activities as required.
• Receive, inspect, stock, and track inventory; package and prepare equipment and components for shipment to customers and field crews.
• Maintain a safe, clean, and organized work environment, including shop, warehouse, and equipment storage areas.
• Communicate equipment issues, repair status, and corrective actions with internal stakeholders, field personnel, and customers.
• Adhere to all company, quality, safety, and environmental policies and procedures.

What Do You Need?  

To be considered for this role, an individual should meet the following minimal requirements:  

Education & Experience

• Technical training or experience in mechanics, hydraulics, pneumatics, industrial maintenance, equipment repair, or a related technical field preferred.
• Experience in equipment maintenance, repair, assembly, or troubleshooting in industrial, construction, utility, manufacturing, or related environments preferred.
• Hands-on experience working with mechanical, hydraulic, or pneumatic equipment preferred.

Technical Knowledge & Skills

• Knowledge of mechanical systems, hydraulics, pneumatics, and industrial equipment maintenance.
• Ability to diagnose mechanical, hydraulic, and pneumatic system malfunctions and determine root causes.
• Ability to disassemble, repair, reassemble, adjust, and align equipment components to established standards.
• Familiarity with hydraulic and pneumatic components, hoses, fittings, valves, pumps, cylinders, compressors, and related equipment.
• Ability to use appropriate diagnostic and test equipment to identify mechanical, hydraulic, and pneumatic issues.
• Ability to read technical drawings, equipment diagrams, parts manuals, and service instructions.
• Proficiency with Microsoft Office applications; ERP/MRP experience preferred.

Competencies

• Strong attention to detail and commitment to quality workmanship.
• Effective communication and interpersonal skills with the ability to build positive relationships with customers and internal teams.
• Ability to work independently and collaboratively in a team environment.
• Demonstrated adaptability and willingness to learn new equipment, technologies, and processes.
• Strong mechanical aptitude and practical problem-solving skills.

Additional Requirements

• Ability to lift up to 50 pounds.
• Valid driver’s license required.
• Ability to travel as needed, including obtaining and maintaining a valid U.S. passport.
• German language skills are a plus but not required.

At The Toro Company, we are committed to fostering a secure and trustworthy recruitment experience for our applicants. Recruitment fraud is a growing concern for job seekers, so please be aware that throughout our recruitment process, you’ll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities. All legitimate job opportunities must be applied for directly through our official careers page at jobs.thetorocompany.com or via Workday, our applicant tracking system. 

The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees.