Hiring.Camp

Intern - Umrah Operations

AirAsia Berhad

·

Today

Location
The Ampwalk, Malaysia
Type
Internship
Department
Operations
Seniority
Internship
Closing date
Today
Source
Workday

Description


Job Description

Position: Intern, Umrah Operations
Department: Umrah
Employment Type: Internship


Job Summary
Support the Umrah team in handling day-to-day operational and administrative activities, ensuring smooth coordination and a positive experience for Umrah pilgrims.


Key Responsibilities

  • Assist the Umrah team with daily administrative and operational tasks.
  • Support the preparation and checking of Umrah travel documents and pilgrim information.
  • Assist with data entry, updating records, and maintaining accurate documentation.
  • Support coordination with internal teams, vendors, and relevant stakeholders.
  • Assist in preparing Umrah packages, schedules, and related materials.
  • Support customer service activities by responding to basic pilgrim inquiries and requests.
  • Assist with pre-departure arrangements and other operational preparations for pilgrims.
  • Support the team during Umrah departures and other related activities when required.
  • Perform other tasks and ad-hoc assignments related to Umrah operations as assigned by the supervisor.

Skills

Customer Service