EMT - Emergency Medical Technician

An employee in this classification administers first aid to guests of the RP Funding Center. Work involves administering emergency and basic first aid to guests or employees, maintaining safety standards, utilizing skilled knowledge of emergency policies and procedures, maintaining records of incidents/accidents, monitoring building/guests for safety standards, giving directions, adhering to building policies/procedures and specific event requirements, and handling customer questions and complaints. Work is carried out through verbal and/or written instructions and reports directly to the Event Staff Supervisor and Guest Services Supervisor.

• Inspects the facility before the event for unsafe building or guest situations.
• Administers emergency first aid to guests or employees at the RP Funding Center as required. Must be proficient in the use of all associated emergency equipment.
• Ensures that first-aid timecards are accurate and complete.
• Completes all medical emergency/accident reports accurately during work shift, ensuring that they are turned in to appropriate management staff upon completion of shift.
• Handles problems and complaints in a calm, professional, courteous, and timely manner. Directs others to appropriate supervisors.
• Provides special directions to guests regarding handicapped seating, procedures for lost and found articles, restroom locations, and specific event information as instructed.
• Keeps railings, walls, aisles, stairs, and other areas free of congestion.
• Monitors crowd for adherence to standards, including smoking, camera, food and beverage, and specific event requirements.
• Monitors the facility for accidents and unsafe conditions and reports the same to the appropriate personnel immediately.
• Monitors ticketed/non-ticketed events and performs duties as event requirements dictate.
• Follows the established dress and behavior codes.
• Attends pre-event meetings and training classes to keep up to date on building policies and procedures as required.
• Performs other duties and job classifications for the RP Funding Center as special and emergency situations or event requirements dictate.
• May be required to participate in and/or facilitate training to support departmental or City initiatives and requirements. 
• May be required to work overtime, or alternate hours, as necessary for the efficient operation of the department.
• Position is designated as Mission Critical

• Performs related work as required.

• High school diploma from an accredited school or a GED.
• One year of customer service experience.
• Completion of certification for EMT or Paramedic licensing.

• Must possess and maintain a valid telephone number.
• Must be available to work irregular hours, including nights, weekends, and holidays.

• Emergency medical procedures and the use of all medical equipment and supplies, building policies, and event requirements.
• Basic math skills

• Read and follow verbal and written instructions.
• Interact positively and professionally with fellow employees and the general public.
• Stand for long periods and climb stairs to inspect the facility, handle problems, and respond to emergencies.
• Lift heavy objects or injured guests as circumstances dictate.
• Stay alert and observant of surroundings to prevent accidents and safety problems.
• Handle stressful or emergency situations for guests and personal safety

• Heavy work that involves constantly lifting, pushing, or raising objects, exerting 50 to 75 pounds regularly, and exerting 100 pounds of force frequently.
• Risks exposure to the following environmental hazards: Bright/dim light, dust and pollen, extreme heat and/or cold, wet or humid conditions, extreme noise levels, fumes and/or noxious odors, traffic, moving machinery, electrical shock, heights, disease/pathogens, toxic/caustic chemicals, explosives, and violence.
• Normal visual acuity, field of vision, hearing, speaking, color perception, taste, smell, depth perception, and texture perception.

All City of Lakeland positions are subject to testing (e.g. written, oral, performance, computerized, interview, and/or any combination).  Candidates selected for testing will be notified via email or telephone.  Please check your e-mail and telephone messages regularly, including "junk" folders.  Test times and locations to be announced.

THE CITY OF LAKELAND IS AN EQUAL OPPORTUNITY/EQUAL ACCESS EMPLOYER AND A DRUG FREE WORKPLACE