Principal – Trade Credit Claims specialist

Company:

Description:

This role supports a portfolio of Australian and New Zealand clients by helping to manage trade credit claims activity from first contact through to resolution. You will work with internal teams, clients and market partners to keep claims information accurate, progress matters efficiently and support a consistent client experience

We will count on you to:

• Review, prepare, record and manage trade credit claims matters across a client portfolio
• Support the submission and negotiation of claims cases with relevant stakeholders
• Respond to client, internal and market queries by phone, email and written correspondence
• Request and track additional information to help progress claims activity
• Maintain accurate records and client data to support claims monitoring and reporting
• Monitor claims-related transactions and ensure key information is updated in a timely manner

What you need to have:

• Experience in a client-facing or claims support role
• Good written and verbal communication skills
• Strong attention to detail and accuracy in record keeping
• Comfort working with spreadsheets and routine administrative systems

What makes you stand out:

• Experience in trade credit, insurance or financial services
• Ability to manage competing priorities in a fast-paced environment
• A collaborative approach and willingness to build effective working relationships

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.