Community Donation Coordinator (Seasonal)

Job Description:

Answers telephone calls and emails, greet donors and assesses needs. Receives and distributes donations in a professional and positive way. Provide clerical support to the department as assigned.

Posting Specifics

Pay Rate: Based on Experience

Shift Details:

Seasonal - November through January

Monday through Friday with flexibility to work between 7am - 6pm depending on donor needs.  

Primary Children's Hospital (SLC) and Primary Children's Lehi

Essential Job Duties

• Welcome, assist, and thank community donors who visit the hospital.
• Receive, sort, and distribute donations to appropriate departments and programs.
• Maintain organized and clean donation receiving and storage areas.
• Communicate professionally with donors, volunteers, patients, families, and staff in person, by phone, and through email.
• Respond to phone calls and email inquiries, providing accurate information and timely follow-up.
• Provide administrative support, including data entry, scanning, filing, scheduling, and processing forms and documentation.
• Assist with volunteer communications and outreach as needed.
• Support seasonal donation drives and holiday-related activities throughout the hospital.
• Assist with hospital holiday decorating projects.
  • Provide support in the hospital gift shop, including: 
  • Cashiering
  • Pricing merchandise
  • Merchandise displays and stocking
• May assist with coordinating and overseeing community volunteers assigned to donation-related projects.

Skills

• Phone calls
• Typing
• Computer literacy
• Directory navigation
• Cash handling
• Strong organizational skills and attention to detail

Minimum Qualifications

• Six months experience as a receptionist or working in a clerical position with customer service
• Experience using a computer including e-mail and internet
• Demonstrated effective interpersonal verbal and written communication skills
• Demonstrated ability to perform multiple tasks with accuracy and in a timely manner
• Demonstrated focus on positive customer service

Preferred Qualifications

• Experience working in a healthcare setting
• Experience typing or performing data entry
• Experience using call routing systems
• Experience with word processing, spreadsheets, and scheduling programs

Physical Requirements

• Ability to stand and walk for extended periods of time.
• Ability to lift and carry up to 20 pounds.
• Ability to push and pull carts or other materials as needed.
• Valid driver's license preferred
• Frequent use of computers, phones, and other office equipment.
• Ability to communicate effectively in person, by phone, and electronically.
• Ability to read, interpret, and process information accurately.

Location:

Intermountain Health Primary Childrens Hospital, Primary Childrens at Lehi

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$17.43 - $22.40

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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All positions subject to close without notice.