Warehouse Manager

POSITION SUMMARY: The Warehouse Manager is responsible for overseeing daily operational activities related to food & beverage service, event execution, warehouse management, and logistical coordination. This role ensures seamless coordination between kitchen production, warehouse, transportation, and event teams, supporting efficient service delivery and high-quality client experiences. In addition to event operations, this role has direct oversight of warehouse facilities, fleet management, security coordination, and non-food procurement. The Warehouse Manager plays a key role in managing resources, staff coordination, and operational processes in a fast-paced, event-driven environment. The incumbent reports to the COO.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The job duties listed below are representative of the essential job functions and are not exclusive. Duties, responsibilities, and activities may change, or new ones may be assigned with or without prior notice.

Operations & Events

▪ Oversee daily operations related to food & beverage service and event execution

▪ Coordinate with kitchen, warehouse, and event teams to ensure operational alignment

▪ Manage staffing, scheduling, and deployment of operational personnel

▪ Ensure timely setup, execution, and breakdown of catering events

▪ Monitor operational workflows and implement process improvements

▪ Address operational issues and ensure smooth event execution

▪ Provide weekly schedules for warehouse staff

▪ Create warehouse pull sheets for each event

▪ Oversee all event loadings and ensure all non-food items are accounted for

▪ Provide detailed weekly transportation logistics matrices

▪ Procure non-food event items (disposables, specialty items, etc.)

Warehouse & Facilities Management

▪ Oversee general warehouse operations including maintenance and repairs of all spaces (restrooms, offices, storage areas, exterior, etc.)

▪ Coordinate repairs and maintenance for kitchen and office A/C systems (excluding refrigeration systems)

▪ Manage warehouse equipment purchasing with approved purchase orders

▪ Purchase kitchen equipment based on approved chef requests

▪ Maintain parking areas, including cleaning and trash removal

▪ Schedule landscaping for warehouse exterior areas

▪ Purchase and manage warehouse consumables (paper goods, cleaning supplies, etc.)

▪ Oversee maintenance and repair of warehouse infrastructure (rolling doors, gates, generator, ice machine, etc., excluding kitchen equipment)

▪ Ensure health and safety standards in all warehouse common areas

▪ Supervise warehouse team (dishwasher and warehouse technicians)

Security & Risk Management

▪ Schedule warehouse security needs for events and production

▪ Address opening/closing issues related to security services

▪ Oversee and review warehouse surveillance systems

▪ Report and document loss, theft, injuries, and breakage

▪ Manage key control and access to secure areas

Fleet & Transportation Management

▪ Oversee maintenance of company vehicles (trucks, van, sprinter)

▪ Manage DEF fluid maintenance and general servicing

▪ Administer requirements of vehicle lease agreements (e.g., Ryder), including scheduling maintenance and tracking mileage/usage

▪ Coordinate vehicle rentals as needed for events

▪ Maintain driver records with insurance providers

▪ Ensure regular cleaning of vehicle interiors and exteriors

▪ Coordinate vehicle repairs and body work

Inventory, Procurement & Office Support

▪ Oversee inventory coordination with warehouse and kitchen teams

▪ Prepare purchase orders and procure office supplies

▪ Control access to supply storage areas and distribute materials as needed

▪ Manage uniform inventory and distribution with proper approvals

Bar & Beverage Operations

▪ Prepare and maintain liquor inventories (monthly and event-based)

▪ Order wine, beer, and liquor products

▪ Coordinate ice deliveries and storage for events (with approval)

▪ Track consumption data for forecasting and reporting

▪ Procure specialty bar ingredients and materials

▪ Support cocktail development, tastings, and cost analysis

▪ Maintain recipe and presentation documentation for event files

▪ Coordinate scheduled deep cleaning of kitchen, storage, and bar areas

▪ Purchase items based on concession requisitions

▪ Organize delivery of food and supplies

▪ Schedule maintenance and repairs for concession equipment

OTHER DUTIES:

▪ Perform other managerial duties as assigned to support operations and business needs

▪ Lead special projects and operational initiatives as required

JOB SKILLS AND ILLUSTRATIVE TASKS:

▪ Operations Management: Strong ability to manage event logistics, warehouse operations, and workflows

▪ Leadership Skills: Ability to supervise cross-functional teams across events, warehouse, and logistics

▪ Organizational Skills: Ability to manage multiple priorities simultaneously

▪ Problem-Solving: Ability to respond quickly to operational challenges

▪ Communication Skills: Effective coordination across departments

▪ Time Management: Ability to meet tight deadlines

▪ Attention to Detail: Ensures accuracy in logistics, inventory, and execution

MINIMUM REQUIRED QUALIFICATIONS AND/OR EXPERIENCE:

Must possess a Bachelor’s degree in Hospitality, Business, or related field. Must have a minimum of 3 to 5 years of experience in operations, catering, hospitality, or logistics.

▪ Experience managing staff and coordinating event logistics

▪ Strong understanding of food & beverage operations

▪ Experience with warehouse, fleet, or facilities management preferred

▪ Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

▪ Experience with scheduling, reporting, and operational systems

▪ Ability to manage data, track performance, and generate reports

▪ Familiarity with CRM systems or event management tools is a plus

▪ Ability to quickly learn internal systems and platforms

PREFERRED QUALIFICATIONS:

▪ Experience in catering or event production environments

▪ Experience managing high-volume operations

▪ Familiarity with inventory, logistics, and fleet coordination

ADDITIONAL RESPONSIBILITIES:

▪ Maintain operational efficiency and service quality

▪ Support continuous improvement initiatives

▪ Ensure compliance with company policies and procedures

▪ Promote a collaborative and high-performance work environment

WORKPLACE CIVILITY REQUIREMENTS & ATTRIBUTES:

▪ Represents the company with a positive demeanor internally and externally

▪ Participates fully as a team member and meets deadlines

▪ Treats employees, clients, and vendors with dignity and respect

▪ Works cohesively with team members

▪ Demonstrates a positive, solution-oriented attitude

▪ Maintains professionalism in all interactions

▪ Utilizes strong written and verbal communication skills

▪ Builds and maintains professional client relationships

PHYSICAL DEMANDS:

The physical demands described represent those that must be met to successfully perform the essential functions of this job. On occasion, it may be necessary to:

▪ Lift and carry up to 35 lbs.

▪ Travel to other company locations as needed

▪ Sit, stand, walk, bend, and operate equipment and computers

▪ Maintain visual acuity for both close and distance work

Reasonable accommodation may be offered to enable qualified individuals with a disability to perform essential functions.

EEO STATEMENT:

Confidential Employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation or expression, age, gender identity, pregnancy or breastfeeding, disability, genetic information, marital status, protected veteran status, or any other status protected by law.

ADDITIONAL NOTES:

Required working hours: 40 hours per week (Monday through Friday).