HR & Administration Manager

 

The Human Resource & Administration Manager is responsible for leading and overseeing the company’s human resource and administrative functions, ensuring effective workforce management, regulatory compliance, and efficient administration of company operations.

The role is responsible for developing and implementing HR policies, managing employee relations, overseeing payroll and statutory obligations, and ensuring compliance with Tanzanian labour laws, OSHA regulations, and relevant food processing industry standards.

 

The position also oversees general administration, facilities, procurement coordination, office logistics, and workforce management, including factory labourers.

The role will leverage ERP systems, biometric attendance tools, and effective HR practices to enhance operational efficiency, accountability, employee engagement, and organisational performance.

 

Key Responsibilities:

Human Resource Management;

• Develop, implement, and enforce HR policies, procedures, and strategies in line with Tanzanian labour laws and organisational objectives.
• Ensure compliance with the Employment and Labour Relations Act, OSHA regulations, and other relevant employment and workplace requirements.
• Oversee recruitment, selection, onboarding, employee performance management, and separation processes.
• Manage employee relations, disciplinary matters, grievances, and conflict resolution in accordance with applicable labour legislation.
• Draft, review, and maintain employment contracts, HR agreements, and other employment-related documentation.
• Supervise payroll administration, employee benefits, leave management, and statutory contributions, including PAYE, NSSF, NHIF, and WCF, as applicable.
• Oversee the effective use and maintenance of ERP systems for employee records, payroll, leave, and other HR processes.
• Implement and manage biometric attendance systems to ensure accurate attendance and timekeeping for all employee categories.
• Identify training needs and coordinate employee training and development programmes across departments.
• Promote workplace health, safety, hygiene, and employee welfare in line with applicable food processing industry standards.

 

Labour Force & Industrial Relations Management;

• Oversee the management of factory labourers, including attendance, shift schedules, employment contracts, and disciplinary procedures.
• Ensure appropriate workforce planning and staffing levels in line with production requirements.
• Monitor overtime, working hours, shift allocations, and employee welfare to ensure compliance with statutory requirements.
• Maintain constructive working relationships with shop stewards, employee representatives, and relevant labour authorities.
• Address labour disputes, grievances, and industrial relations matters professionally and in accordance with Tanzanian labour laws.
• Ensure consistent application of HR policies and procedures across both professional staff and factory employees.

 

Administration & Office Management;

• Oversee the company's general administrative functions, ensuring efficient day-to-day office and facility operations.
• Supervise front desk operations, including the secretary, management of visitors, incoming communications, correspondence, and office scheduling.
• Provide administrative support to the executive office, particularly in relation to HR matters, official correspondence, and legal documentation.
• Supervise company drivers and logistics personnel, ensuring compliance with company procedures, vehicle management protocols, and operational requirements.
• Coordinate the procurement of office and facility supplies, including stationery, consumables, hygiene products, and general utilities.
• Oversee facility management, maintenance, cleanliness, and general upkeep to ensure a safe, functional, and well-maintained working environment.
• Coordinate office logistics and ensure adequate availability of administrative resources and services.

 

Compliance, Records & Corporate Governance;

• Maintain accurate and confidential employee records, employment contracts, insurance records, and statutory documentation.
• Establish and maintain effective filing and document management systems, ensuring proper storage, accessibility, and security of company records.
• Coordinate with relevant regulatory authorities during labour inspections, workplace audits, and other compliance assessments.
• Ensure proper document handling and record keeping in line with corporate governance and legal requirements.
• Monitor changes in Tanzanian labour legislation and other relevant regulations and advise management on their implications.
• Ensure timely preparation and submission of HR and administrative compliance reports as required.

 

Qualifications & Experience:

• Bachelor's degree in Human Resource Management, Business Administration, or a related field.
• A Postgraduate Diploma or Master's degree in Human Resource Management or a related discipline will be an added advantage.
• Minimum of five (5) years of progressive experience in Human Resource Management, preferably within a manufacturing, factory, food processing, or other labour-intensive environment.
• Strong knowledge of Tanzanian labour laws, employment regulations, industrial relations, and statutory compliance requirements.
• Demonstrated experience managing both professional employees and large numbers of factory or operational workers.
• Practical experience using ERP systems, HR management software, payroll systems, and biometric attendance tools.
• Experience overseeing general administration, facilities management, procurement coordination, and office operations.

 

Skills & Competencies:

• Strong leadership, people management, and team supervision skills.
• Excellent knowledge of Tanzanian labour laws and HR compliance requirements.
• Strong employee relations, negotiation, conflict resolution, and disciplinary management skills.
• Excellent organisational, administrative, and decision-making abilities.
• High attention to detail, integrity, confidentiality, and professionalism.
• Strong communication and interpersonal skills, with fluency in English and Swahili.
• Good computer skills and proficiency in ERP systems, HR software, and biometric attendance platforms.
• Ability to manage multiple responsibilities and work effectively in a fast-paced production environment.

 

Working Conditions:

• The position is primarily factory-based and requires regular interaction with office employees, factory workers, supervisors, and management.
• The role requires frequent movement between office and factory operations to oversee HR and administrative activities.
• May require extended working hours during peak production periods, employee disciplinary proceedings, audits, or other operational requirements.