Procure-to-Pay Operations Analyst

Position Type:

Administration and Professionals

Date Posted:

2026-11-13

Location:Administration or As Assigned

ABOUT CLEVELAND METROPOLITAN SCHOOL DISTRICT

The Cleveland Metropolitan School District (CMSD) is Ohio's third-largest public school system, serving more than 35,000 students.

 CMSD strives to ensure that every child receives a high-quality education, regardless of the provider. To that end, CMSD lets families choose which District schools their children attend, with options that include STEM, the arts, single-gender education, International Baccalaureate, Montessori, and early college.

 Our schools have autonomy over human and financial resources in exchange for accountability for performance. The principal has primary responsibility and accountability for establishing their school as a high-quality, high-expectation academic center focusing on personalized instruction, professional support for teachers, and school-wide practices that lead to measurable results.

 CMSD ensures that students have access to technology and training to prepare them for the future. The District provides a free laptop or tablet for every student and connects every family that needs internet access. Graduating seniors leave commencement with not only a diploma but also a laptop.

 In our pursuit of a more fair, just, and good system of education, we strive to ensure that all of  our learners, both scholars and educators, to be challenged with academically and intellectually complex tasks that are worthy of their efforts and provide them opportunities to demonstrate their best work.

BUILDING BRIGHTER FUTURES

The Cleveland Board of Education adopted the Building Brighter Futures (BBF) initiative on December 9, 2025. Building Brighter Futures is a strategic and data-driven plan shaped by more than a year of community engagement, information analysis, and thoughtful deliberation. The goal of this plan is to strengthen enrollment and ensure scholars attend a newer school building that offers more educational opportunities, including algebra in the eighth grade, more sports and extracurricular activities, and college credits and college and career pathways in high school. BBF is ensuring academic excellence so every CMSD scholar can thrive.

THE OPPORTUNITY:

 

Location: Administration or As Assigned
Reports to: Director, Procure to Pay
FLSA Status: Exempt
Salary Band: 6
Compensation: $61,510.00 - $86,114.00

The Procure-to-Pay Operations Analyst supports the District's end-to-end Procure-to-Pay operation by combining strong business-process knowledge, analytical problem-solving, and advanced functional understanding of enterprise financial systems. The position works across Procurement, Accounts Payable, and Financial Systems to identify and resolve operational issues, streamline processes, reduce bottlenecks and rework, improve controls, and help optimize Workday P2P functionality.

The Analyst serves as a bridge between P2P business operations and Financial Systems. The role is expected to understand how transactions move from initial purchasing activity through payment, identify where and why processes break down, and work with the appropriate teams to implement sustainable solutions. The position also provides operational coverage for Procurement and Accounts Payable during critical periods but is not primarily a daily transaction-processing role.

Essential Duties & Responsibilities

• Develops and maintains comprehensive functional knowledge of the District's Procure-to-Pay lifecycle, including supplier administration, requisitions, purchase orders, supplier contracts, receiving, invoices, match exceptions, payments, P-Cards, expenses, and related Workday business processes.
• Investigates complex, recurring, or aged P2P transactions and performs root-cause analysis to determine whether issues result from system functionality, workflow, business process design, data, internal procedures, or execution of established responsibilities.
• Identifies bottlenecks, control gaps, duplicate or unnecessary process steps, manual workarounds, recurring exceptions, and opportunities to improve the efficiency and effectiveness of P2P operations.
• Partners closely with the Procure-to-Pay Systems Analyst and Financial Systems staff to evaluate Workday functionality and recommend configuration, workflow, reporting, automation, or process improvements.
• Participates in functional requirements gathering, testing, validation, and implementation of Workday changes affecting Procurement and Accounts Payable operations.
• Develops, reviews, and monitors operational reports, exception reports, aging information, and key performance indicators to identify trends, prioritize issues, and measure improvement.
• Coordinates resolution of cross-functional operational issues involving Procurement, Accounts Payable, Financial Systems, suppliers, and District departments.
• Reviews recurring operational problems and recommends sustainable corrective actions rather than relying solely on transaction-by-transaction resolution.
• Documents business processes, workflows, procedures, controls, and system requirements as needed to support consistent P2P operations.
• Assists management with implementation and monitoring of process improvements and evaluates whether changes produce the intended operational outcomes.
• Maintains working knowledge of Procurement and Accounts Payable transactional responsibilities and provides direct support during periods of high volume, staff absences, fiscal year-end, special projects, or other critical processing periods.
• Provides functional guidance and problem-solving support to P2P staff and District stakeholders on complex transactions and process issues.
• Supports continuous improvement initiatives designed to improve service levels, reduce aged transactions, strengthen internal controls, and make effective use of Workday functionality.
• Escalates significant operational, compliance, control, or system risks to management as appropriate.
• Maintains accurate documentation and performs other related duties and special projects as assigned.

Qualifications

Education & Experience

• Bachelor's degree required.
• Minimum of three (3) years of progressively responsible experience in finance, procurement, accounts payable, business operations, financial systems, process improvement, or a related area preferred.
• Experience working in a complex, high-volume organization or public-sector environment preferred.
• Experience with Workday Financial Management or another enterprise ERP/e-procurement system preferred; prior Workday experience is not required.
• Experience analyzing business processes, resolving complex operational issues, or supporting process/system improvements strongly preferred.

Skills, Knowledge & Abilities

• Strong analytical and problem-solving skills, including the ability to identify root causes rather than only resolve individual transactions.
• Ability to understand complex end-to-end business processes and the relationship between operational procedures and system functionality.
• Strong aptitude for learning enterprise systems, workflows, configuration concepts, reporting tools, and new technology.
• Ability to translate business and operational needs into clear functional requirements for Financial Systems or technical staff.
• Strong attention to detail with the ability to recognize patterns, exceptions, control weaknesses, and process inefficiencies.
• Ability to analyze operational data and use reports and metrics to identify trends and measure improvement.
• Strong proficiency with Microsoft Excel; proficiency with Word, Outlook, and PowerPoint.
• Ability to manage multiple priorities and work effectively in a fast-paced, high-volume environment.
• Ability to work independently, exercise sound judgment, take ownership of problems, and drive issues through resolution.
• Strong written and verbal communication skills and the ability to communicate effectively with operational staff, managers, executive leadership, suppliers, and technical teams.
• Ability to collaborate across functional areas while respectfully challenging existing practices when data or operational results indicate a need for change.
• Ability to maintain confidentiality and exercise discretion when working with financial, supplier, employee, and system information.
• Commitment to ethical conduct, continuous improvement, accountability, and effective stewardship of District resources.

Key Success Measures

• Measurable reduction in aged or unresolved P2P transactions attributable to internal process breakdowns or recurring operational issues.
• Timely identification and resolution of recurring P2P bottlenecks, exceptions, and root causes.
• Implementation of process, workflow, reporting, automation, or Workday improvements in partnership with Financial Systems.
• Reduction in recurring manual work, unnecessary process steps, and transaction rework.
• Improved visibility into P2P exceptions, aging, and operational performance through effective monitoring and reporting.
• Demonstrated ability to provide effective cross-functional coverage and problem resolution during critical processing periods.

WORKING CONDITIONS/PHYSICAL DEMANDS

The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. 

• Expected moving, walking, and standing consistent with an office environment and occasionally lifting up to 15 pounds
• While performing the duties of this job, the employee is regularly required to stand, walk and sit; use hands to finger, handle, or feel; and reach with hands and arms
• The employee is frequently required to talk and/or hear.
• Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
• While performing the duties of this job, the employee is exposed to a normal office environment.
• Local travel may be required for training/meetings.

NOTE:  The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all-inclusive or to limit the discretionary authority of management to assign other tasks of similar nature or level of responsibility. 

EEO STATEMENT

We believe that equity and inclusion at CMSD is an essential call to action, a catalyst to ensure value and appreciation among all our employees, so we may be fair and welcoming now and in the future.  CMSD provides equal opportunities for employment, retention and advancement of all personnel by administering all terms and conditions of employment regardless of race, color, ethnicity, ancestry, national origin, sex, disability or genetic information, age, citizenship status, military status, sexual orientation or expression, socio-economic status, title, other dimensions of identity, or any other characteristic protected by law.

The District’s Policy Prohibiting Discrimination, Discriminatory Harassment, and Sexual Harassment and the District’s Title IX grievance procedures, including information on how to report or file a complaint of discrimination, how to report or file a formal complaint of sexual harassment, and how the District will respond, may be accessed on the District’s Civil Rights Notices webpage, available at ClevelandMetroSchools.org/domain/105.

The District’s Title IX Coordinator / Director of Equal Employment Opportunity may be reached at:

1111 Superior Avenue East, Suite 1800

Cleveland, Ohio 44114

(216)-838-0070

[email protected]

Education

To Apply

EEO Statement

We believe that equity and inclusion at CMSD is an essential call to action, a catalyst to ensure value and appreciation among all our employees, so we may be fair and welcoming now and in the future.  CMSD provides equal opportunities for employment, retention and advancement of all personnel by administering all terms and conditions of employment regardless of race, color, ethnicity, ancestry, national origin, sex, disability or genetic information, age, citizenship status, military status, sexual orientation or expression, socio-economic status, title, other dimensions of identity, or any other characteristic protected by law.