Dutch Speakers Wanted - Remote Anywhere in Greece

Join a dynamic team at a leading e-commerce platform in the Netherlands and Belgium, where you will play a crucial role in delivering exceptional customer service. As a part of a vibrant and informal work culture, you will engage with customers through various channels, ensuring their inquiries are addressed effectively and efficiently.

• Handle inbound calls, chats, and emails from consumers and partners

• Assist with after-sales inquiries related to orders, payments, and complaints

• Utilize multiple internal and external tools to resolve issues

• Provide mentorship and training to new team members

• Contribute to maintaining high customer satisfaction metrics