Business Development Inside Sales Representative

Location: Cerritos HQ Office

Compensation: Base Salary + Commission + Bonuses

Business Development Inside Sales Representative

We're looking for a proactive, relationship‑driven professional who thrives on connecting with people, uncovering opportunities, and driving growth. If you're energized by outreach, love solving customer problems, and enjoy wearing multiple hats in a fast‑paced environment, this role is for you.

What You'll Do:

Business Development & Lead Generation

• Drive outbound activity through cold calls, creative outreach strategies, and follow‑up campaigns to vendor leads, inbound inquiries, and dormant accounts.
• Qualify new prospects by identifying needs, budgets, timelines, and key decision‑makers.
• Partner with sales leadership to uncover strategic growth opportunities within assigned territories or verticals.
• Support broader business development initiatives as needed.

Inside Sales & Customer Support

• Prepare and deliver accurate, timely customer quotes.
• Process purchase orders while ensuring pricing, terms, and delivery expectations are correct.
• Manage quote logs, open orders, and backlog reports through internal systems or customer account portals.
• Track, review, and follow up on open opportunities, quotes, and pending order activities.
• Provide additional sales support to keep deals moving smoothly.

Customer Experience & Relationship Management

• Serve as a primary point of contact for day‑to‑day customer inquiries.
• Understand customer needs and recommend solutions that drive satisfaction and loyalty.
• Build strong, trust‑based relationships with customers, vendors, and internal teams.
• Coordinate with purchasing, logistics, vendors, and suppliers to ensure accurate, on‑time delivery.

Qualifications & Skills:

• 4+ years of experience in inside sales, account management, customer success, or vendor relations.
• Experience managing a sales pipeline from initial outreach to close, including lead qualification, quoting, and follow‑up.
• Demonstrated success in outbound prospecting, cold-calling, and bonus points if you enjoy getting creative with your approach.
• Strong critical thinking, problem‑solving, and organizational skills.
• Excellent written, verbal, and interpersonal communication abilities.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with CRMs, ERP systems, or customer portals is a plus.
• Ability to thrive in a fast‑paced, multitasking environment.
• High level of accuracy, accountability, and customer‑service orientation.
• Flexible, adaptable, and comfortable shifting priorities as needed.

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Is This You?

You're energized by connecting with people, sparking conversations, and uncovering new opportunities. You enjoy the challenge of cold calling and get creative with how you reach prospects. You thrive in fast‑moving environments where organization, follow‑through, and clear communication matter. You're the type who stays persistent, keeps the pipeline moving, and takes pride in delivering a great customer experience from the first touch to the final order.

If that sounds like you, we'd love to meet you.

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Compensation & Benefits:

• Competitive salary
• Medical, dental, and vision coverage
• 401(k) plan
• Paid vacation
• Additional company perks

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About GST

About Golden Star Technology (GST)
Founded in 1985 and headquartered in Cerritos, CA, Golden Star Technology (GST) is a leading provider of IT and AV solutions, serving businesses, enterprise organizations, educational institutions, and government agencies nationwide. Through strategic partnerships with industry-leading technology manufacturers, GST delivers innovative solutions, customized services, and exceptional customer support.

Recognized by the Los Angeles Business Journal as one of LA's Best Places to Work for seven consecutive years, GST has also earned numerous industry awards and accolades for excellence, growth, innovation, and customer service. Our success is driven by a commitment to teamwork, integrity, accountability, and continuous professional development.

For more information, please visit www.gstinc.com