Assistant General Manager

About Us

The Hilton Garden Inn Manhattan-Chelsea is a modern hotel minutes away from Madison Square Garden. Conveniently located in the city's very chic Chelsea and Flower Districts, the hotel is in the heart of it all! An easy commute for associates by being convenient to Penn Station, Grand Central Station and all major subway lines. Join the Hilton Garden Inn Chelsea team and enjoy a great life-work balance, associate events with prizes and incentives awarded for outstanding performance and a culture that celebrates the success of their achievements.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $90,000.00 - $105,000.00 Annually

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? Yes

Overview

We are looking for an experience hospitality leader to join our team as Assistant General Manager at the Hilton Garden Inn Chelsea. As our AGM, you will lead all operational managers to success on daily, weekly, monthly, and annual action plans related to property strategic plan. Act as General Manager in his/her absence when necessary.

Essential Duties and Responsibilities

• Lead all operational managers to success on daily, weekly, monthly, and annual action plans related to property strategic plan.
• Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. •Ensure compliance of brand standard operating procedures and policies.
• Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts. Develop and implement controls for expense management, such as utilizing labor management tools.
• Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.
• As a member of the Executive Committee for the property, the Assistant General Manager is expected to help create and execute the financial objectives of the hotel.
• Comply with attendance rules and be available to work on a regular basis.
• Must be able to work flexible schedule including evenings, weekends and holidays.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Minimum three years of management experience, preferably in both Rooms and F&B. Hilton experience preferred.
• Computer literacy and financial management experience required.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Able to resolve guest, supervisor, and associate conflicts.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.