Public Safety Telecommunicator

Job Summary:
Responds to both emergency and non-emergency calls and provides resources to assist those in need. Acts as first point of contact in an emergency, obtaining essential information and sending the appropriate responders to the right location. Performs job while remaining calm and calming others. Monitors jail activities and provides limited assistance to inmates.

Major Responsibilities:

• Responds to Emergency calls for police, fire and medical services.
• Responds to Non-Emergency calls, providing information and resources to citizens.
• Answers, relays, and/or broadcasts Emergency calls to police, fire and medical services.
• Monitors activities of police, fire and community service officers.
• Answers, relays, and/or broadcasts calls for community service officers and other law enforcement agencies.
• Monitors jail activities via closed circuit TV.
• Performs searches on incoming arrests, as appropriate.
• Enters data in both state and department computers.
• Receives bond money and completes appropriate release documents.
• Maintains logs and reports for jail, state computer, and Enhanced 911 phone system.
• Provides limited assistance to inmates such as the preparation/serving of meals, conducting hourly checks, and personal assistance such as telephone calls, etc.
• Maintains cleanliness of the jail, booking, and work areas.
• Participates in the training and/or orientation of probationary Public Safety Telecommunicators.
• Cross trains and performs other duties as assigned, including assisting other departments as required.

Minimum Qualifications & Required Knowledge:

• Valid Class D Oklahoma Driver License.
• High school graduate or GED.
• One to two years of experience in a related field.
• Possession or ability to obtain the following within six (6) months of hire:

                Oklahoma Law Enforcement Telecommunications System (OLETS) Certification

                Basic Jail Training (Jailer) Certification

                Notary Public

                Dispatcher Certification - Ongoing yearly requirement of forty (40) hours

Competitive Benefits Package

• 11 paid holidays per year
• 10 paid sick leave days per year
• 10 paid vacation leave days per year (increases with years of service – up to 20 days)
• 2 fitness facilities for employees
• Pension plan
• Longevity Pay
• Employee Assistance Program
• Short/Long Term Disability
• Basic Life & AD&D
• Employee-Only Base Dental (Employer pays a portion of Dental Family)
• 3 Healthcare Plans  - Employer pays 75% of the base plan premium or the base plan equivalent for the other tiers
• Case Community Center membership
• Discounted fishing pass at Shell Lake
• Discounted golf at Canyons at Blackjack Ridge
• Utility discount for employees who live within the Sand Springs water district.

The City of Sand Springs is and EEOE/Drugfree Workplace

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