On Call Events Host, Non Exempt, 0-20 Hours Weekly, $15.45 Per Hour

Description

On Call Host
Girl Scouts of Central Indiana

• Reports to Director of Event Operations
• NonExempt
• On Call
• Monday- Friday 8:00 am -5:00 PM Availability
• $15.45 Per Hour, Variable Hours 0-20 Hours Weekly
• Located at Founder’s Lodge Event & Conference Center

Girl Scouts of Central Indiana embraces an inclusive culture. We value diversity, equity, and inclusion across all identities. We are committed to continual learning and to a culture of safety and wellbeing in which individuality is celebrated and everyone is valued and respected. Everyone is welcome to bring their authentic selves into our space.

Girl Scouts of Central Indiana serves 45 Indiana counties, nearly more than 16,000 Girl Scouts and 10,000 adult volunteers. We are the proud facilitators of Girl Scout camp at five Indiana locations, conveners of thousands of Girl Scout programs with nearly 600 community partners and serve thousands more community members each year at our STEM Center of Excellence and Founders Lodge Event and Conference Center. 

What You Will Do:

The primary function of the Events Host is to be present when the Girl Scouts Founder’s Lodge is being used by community groups who are renting the facility. The goal for onsite support will include, but not be limited to welcoming the renter, providing an overview of meeting space, technology, restroom, common area and catering kitchen area. Leading up to and during the event the Host will help with technology set up and clean up, restock restrooms, ensure doors are locked and/or unlocked, and trouble shoot as necessary. 

How You Will Lead:

• Act as an onside event host during activity, including welcoming the rental group and ensuring they are set up and ready to go.
• Provide an overview of event space and related functions, such as IT set up and catering area.
• Welcome caterer if one is used and assist with set up. 
• Additional support duties, including but not limited to processing mailings, coordinating large copy projects, and more.
• Be available for troubleshooting during events, including IT, catering area, restroom facilities, etc.
• Ensure rental group cleans up, trash is removed and has a positive exit experience.
• Post event: Remove garbage, Re-stock restroom supplies and secure facility.
• Resolve conflict as needed.
• Report any challenges during an event to property director and Director of Event Operations the following workday.
• Develops a depth of knowledge regarding the design of the Girl Scout Leadership. 
• Experience and can easily articulate to any stakeholder the virtues of the organization.
• Foster a culture of diversity and inclusion in the workplace and amongst the membership.
• Must be available for on-call work, including some nights and weekends.
• Other duties as assigned to support the goals and objectives of GSCI.

All employees of the Girl Scouts of Central Indiana are responsible not only for the position but also for the duties and responsibilities that all employees share.

Core Competencies:

• Oral and Written Communication abilities (i.e., In person, verbal, written, and/or phone) - Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff. 
• Conflict Management – Anticipates, prevents, and resolves conflicts while maintaining productive working relationships (for example, with customers, vendors, or coworkers); distinguishes between disruptive conflict and constructive differences; identifies common interests to resolve differences; identifies the causes of problems; analyzes factors contributing to conflict; anticipates potential conflicts; facilitates conflict resolution. 
• Problem-Solving- Identifies and analyzes existing and potential problems systematically and thoroughly; reports/documents the problem; obtains and evaluates relevant information and contributing factors; identifies important interrelationships; implements solutions after evaluating alternatives and anticipating their impact; supports decisions or recommendations with data and/or reasoning; defines and implements solutions to problems. 

Requirements

 What We are Looking For

• High school diploma and 18 years or older required, related experience in customer service is preferred.
• Must have experience and be physically able to perform a wide-range of maintenance trouble-shooting and janitorial duties.
• Strong customer service skills.
• Maintain a professional demeanor and relate to others in a professional manner and be ethically responsible for both the integrity and consequences of his or her own actions. 
• Ability to work evenings and weekends.
• Become a member of the Girl Scouts of the USA. Maintain membership through the Girl Scouts of Central Indiana. 
• Must successfully complete a criminal history background check.

Physical Demands & Work Environment

• Ability to stand on your feet for an extended period.
• Ability to lift to 40 pounds.
• Flexible work hours including evenings and weekends as required.