- Salary
- £35k – £45k
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Operations
- Seniority
- Lead
- Source
- Workday
Description
At Haier Europe, home to Haier, Hoover and Candy, we're looking for an experienced people manager to drive performance, develop talent and deliver an outstanding customer experience.
Leading a team of Order to Delivery Specialists, you'll oversee the end-to-end order journey, working closely with Supply Chain, Operations, Transport and Commercial teams to ensure orders are delivered on time and in full.
What you'll do
- Manage, coach, support and develop a high-performing team
- Drive customer service and operational performance
- Manage order book activity and delivery commitments
- Work cross-functionally with Supply Chain, Logistics and Sales
- Identify and implement process improvements
- Use data and insight to improve service and efficiency
What you'll bring
- Team leadership experience within Customer Service, Order Management, Logistics or Supply Chain
- Excellent interpersonal and stakeholder management and communication skills
- Experience driving continuous improvement
- Analytical and problem-solving capability
- SAP experience (desirable)
Why Haier Europe?
- Salary c£35,000 - £45,000 DOE
- Annual bonus
- Hybrid working, with 60% office attendance at our Warrington (WA3 6XG) site
- Flexible start and finish times
- Core working hours of 09:30 - 16:00
- Contracted hours of 37.5 per week, worked as 7.5 hours per day plus a one-hour unpaid lunch break. Start and finish times can be adjusted provided core hours are covered and contracted hours are fulfilled.
- Supportive culture and career development opportunities within an international organisation
- Comprehensive benefits package
Ready to take ownership and make an impact? Apply today and help shape the future of our Order to Delivery function.
UKICFD2D
Skills
SAPCustomer Service