Customer Operations Administrator

Temporary Customer Operations Administrator

Location: Inchinnan
Pay: £13 - £15 per hour DOE
Contract: Temporary - ASAP start until the end of January 2027
Working pattern: Part-time – ideally Monday, Tuesday and Friday

We are working with a well-established business in Inchinnan to recruit a Temporary Customer Operations Administrator.

This is an excellent opportunity to join a friendly, supportive team and provide valuable administrative support during a particularly busy period. The successful candidate will work behind the scenes, supporting the wider Customer Operations function and helping ensure that day-to-day processes run smoothly.

The Role

Working closely with the Customer Operations Manager and wider team, your responsibilities will include:

• Providing general administrative support to the Customer Operations team.

• Supporting the processing and administration of customer and product-related information.

• Maintaining accurate records and updating internal systems.

• Assisting with the coordination and administration of customer orders and requests.

• Using internal systems to log, track and manage queries or requests.

• Supporting the team with general administrative tasks and helping manage increased workloads.

• Working collaboratively with colleagues across the business to ensure information is accurate and tasks are completed efficiently.

About You

We are keen to hear from candidates who have:

• Previous experience in an administrative, customer service or sales support role.

• Strong organisational skills and excellent attention to detail.

• Good communication skills and a professional approach.

• Confidence using IT systems and Microsoft Office.

• Experience using a ticketing or query management system such as Zendesk, ServiceNow or similar would be advantageous.

• The ability to manage multiple tasks, prioritise workload and work effectively as part of a team.

Experience within a product-led or technical business would be beneficial, but is not essential. We are particularly interested in candidates who are organised, proactive and comfortable supporting a busy team.

If you have a background in administration, customer service or sales support and are available for a part-time temporary opportunity, we'd love to hear from you. Please get in touch to find out more or submit your CV for consideration.