Vice President, Clinical Operations

Job Description:

Job Title: Vice President of Clinical Operations

Location: Springfield, Missouri

Department: Administration

Employment Type: Full-time

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Join a Nationally Recognized Top Workplace

Centerstone is a nationally recognized behavioral health organization and has been named a Top Workplace. This recognition is based entirely on confidential employee feedback and reflects the workplace culture, engagement, & employee experience.

Learn more: https://topworkplaces.com/company/Centerstone/

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Job Summary:

Bring your clinical expertise, strategic vision, and passion for service to a role where your leadership will make a meaningful difference. As Vice President of Clinical Services, you will guide clinical departments and programs toward exceptional outcomes while strengthening teams, expanding access to care, and ensuring services remain effective, sustainable, and responsive to community needs. Join a compassionate, collaborative organization where your professional leadership will directly influence the quality of care individuals and families receive.

Based in Springfield, Missouri, this executive role offers the opportunity to build strong community partnerships, develop innovative programs, and shape the future of behavioral health services throughout the region.

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This position offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Health, Dental, Life, & Much More - Scroll down to bottom of this post to for more info.

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Key Responsibilities:

• Lead clinical departments and programs with a clear focus on service excellence, community impact, operational effectiveness, and sustainable growth.
• Inspire clinical directors, managers, coordinators, and staff through thoughtful supervision, professional development, and a shared commitment to high-quality care.
• Shape the organization’s clinical vision by collaborating with executive leaders to establish standards of care, implement best practices, and advance strategic priorities.
• Develop new programs and enhance existing services to address community needs, align with organizational goals, and improve access to care.
• Build meaningful community and statewide partnerships to better understand service needs, strengthen satisfaction, and create responsive solutions.
• Guide departmental financial performance by reviewing budgets, monitoring results, and partnering with senior leadership to achieve organizational goals.
• Champion quality improvement by evaluating performance data and leading initiatives that strengthen clinical outcomes, operational efficiency, and the client experience.
• Communicate agency policies, strategic priorities, and important organizational updates clearly and consistently across assigned departments.
• Ensure programs meet all applicable agency, funder, regulatory, emergency, and corporate compliance requirements.
• Advance a collaborative, high-performing culture by encouraging team participation, supporting innovation, managing change, and addressing complex employee matters with professionalism and respect.

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Education, Experience, and/or Credential Qualifications:

• Master’s degree in Social Work, Psychology, Counseling, or a related field and at least five years of relevant experience required.
• Current or provisional license associated with the location of practice as an LP, PLP, LPC, PLPC, LCSW, LMSW, LMFT, or PLMFT required.
• At least five years of leadership and/or supervisory experience required.
• Demonstrated expertise in clinical program leadership, strategic planning, financial management, team development, and integrated community healthcare.

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Additional Qualifications:

• Current driver’s license, acceptable driving record, and current auto insurance required.
• Successful completion of criminal record, driving record, abuse and neglect, and fingerprint background checks required.
• Ability to travel frequently, including overnight hotel stays, required.

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Physical Requirements

Sedentary work requiring the ability to exert up to 10 pounds of force occasionally and a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. This position involves repetitive hand, finger, and arm movements for typing and writing throughout the workday. Work is performed primarily while seated, with occasional walking or standing for brief periods.

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Make a Lasting Difference Through Clinical Leadership

Bring your experience, vision, and heart for service to a role where your leadership will strengthen clinical teams, inspire innovation, and help more individuals and families receive the high-quality care they deserve. Apply today and help shape a healthier future for the communities we serve.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.