Position:

Junior Sales Operations Associate

Job Description:

About The Role
Join our dynamic Sales Operations team at Arrow! 
As a Sales Operations Associate, you will support internal teams through a variety of administrative and back-office activities, including data verification, quotation management, and maintaining information in internal systems. This role does not involve direct customer contact, making it a great fit for detail-oriented individuals who enjoy working with data and processes.

This is an entry-level opportunity, ideal for candidates looking to start or develop their career in a corporate environment. You will receive comprehensive onboarding and training to help you build the knowledge and confidence needed for the role. Preferred candidates will have 1-3 years of professional experience in areas such as Customer Service, Data Governance, Administration, or Business Operations.

What Will You Do
As a Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:

•    Prepare and manage customer quotations, supporting both new business opportunities and ongoing customer requirements.
•    Maintain and update pricing, product, and customer data in internal systems to ensure accuracy and efficiency.
•    Process and book customer orders, investigate and resolve booking-related issues, and ensure smooth and timely order processing.
•    Investigate and resolve data discrepancies, pricing issues, and order-related queries.
•    Handle post-invoice adjustments and coordinate with relevant teams to ensure timely resolution.
•    Monitor quote and backlog-related alerts, making necessary corrections to support smooth order processing.
•    Work closely with Sales, Customer Service, and other internal stakeholders to deliver an excellent customer experience.

Who You Are

•    English on min B2 level (both spoken and written), additional language is an asset.
•    Good knowledge of MS Office, especially Excel
•    Experience in Customer Service, Order Management, Sales, Data Governance, Administration, Business Operations, or other operational support functions
•    Accountability
•    Communication and coordination skills
•    Customer-oriented attitude

What We Offer
•    Permanent contract with 3 months’ probation period.
•    Interesting career development opportunities in a quickly growing environment.
•    Private Medical Care program + Dental Package.
•    MyBenefit System (including MultiSport Card & vouchers).
•    Dynamic environment with a friendly work atmosphere.

Submit your CV in English.

Who We Are
As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.

Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.

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Location:

PL-Gdansk, Poland (Aleja Grunwaldzka)

Time Type:

Full time

Job Category:

Business Support