ASSISTANT, STUDENT RESIDENCE

Job Description:

1.     Administration

a)     Provide administrative support to ensure smooth operations of the Student Affairs Department

b)     Manage student records, files, and databases accurately and confidentially.

c)     Prepare, update, and maintain correspondence, reports, and official documents

2.     Hostel Cleanliness & Maintenance

a)     To liaise with other department on the maintenance of the building, defects and etc.

b)     To ensure all complaints pertaining cleanliness and maintenance are reported to the relevant department

c)     Coordinate with cleaning and maintenance teams for necessary arrangements.

3.     Student Welfare and Residential

a)      Assist in the daily operations of the hostel

b)     Support hostel, welfare, and student support-related administrative tasks (forms, reporting, and record keeping).

c)     Assist in the daily operations of the hostel to ensure a safe and comfortable living environment for students

d)     To provide a supportive environment for the student

e)     To ensure the needy student taken care off

4.     Emergency Cases & Hostel Safety

a)     To ensure the incident cases to be attended immediately after received the case.

b)     To create and maintain safety environments.

c)     Provide violence intervention services.

d)     To take all necessary actions for security of the student and hostel properties.

e)     Conduct routine inspections to ensure safety measures are in place.

5.     Student Welfare & Disciplinary

a)     Ensure students adhere to hostel rules and regulations.

b)     Assist in resolving conflicts or disciplinary matters among students and report serious cases to the Head of Department

c)     Act as a mentor and provide guidance to students when needed.

d)     To provide a supportive environment for the student

e)     To ensure the needy student taken care off

6.     Filing & Documentations

a)     Perform general clerical duties: filing and documentations.

7.     Others

b)     Perform any other function/task as assigned by the superior.

Job Requirement:

Education:
1) Minimum qualification of SPM to Diploma in any field.
2) Preferably with prior experience in hostel management, student affairs, or a similar role.
3) Good communication, interpersonal, and problem-solving skills.
4) Responsible, disciplined, and able to work independently.
5) Willing to work flexible hours, including weekends and on-call duties when required.

Personal attributes

1. Working in teamwork

2. Leadership