Portfolio Management Manager (SME Banking)

Company: 2501 UOB (Thai) Public Company Limited

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

We are seeking a highly motivated and experienced Portfolio Management Manager to manage and optimize the SME customer portfolio. This role is responsible for driving sustainable portfolio growth across both lending and non-lending businesses, strengthening customer relationships, identifying business opportunities, and maximizing customer value while maintaining appropriate risk discipline.

The role will leverage customer and portfolio analytics to develop portfolio strategies, identify growth opportunities, generate actionable leads, and monitor business performance. The successful candidate will work closely with Relationship Managers, Sales, Product, Risk, Credit, Marketing, and Data/Analytics teams to translate insights into business actions.

The role will also utilize Power BI and basic Python to enhance portfolio monitoring, automate analytical processes, and develop management dashboards that support data-driven decision-making.

Job Responsibilities

Portfolio Strategy & Business Growth

• Develop and implement comprehensive SME portfolio strategies to drive sustainable growth across lending and non-lending businesses.
• Analyze the SME customer portfolio to identify growth opportunities, portfolio gaps, customer needs, and emerging risks.
• Develop customer segmentation and targeting strategies based on customer potential, behavior, relationship depth, product holdings, and business needs.
• Identify opportunities to grow lending businesses, including working capital, trade finance, term loans, and other credit solutions.
• Drive non-lending income and customer engagement through FX, cash management, transaction banking, bancassurance, and other relevant solutions.
• Develop cross-sell, up-sell, retention, activation, and deepening strategies to increase product penetration and customer share of wallet.

Customer Analytics & Lead Generation

• Leverage customer and portfolio data to identify business opportunities and generate actionable leads and campaigns for Relationship Managers and Sales teams.
• Develop analytical approaches to prioritize customers based on business potential, propensity, product gaps, transaction behavior, and risk considerations.
• Monitor campaign and lead performance, including customer reach, conversion, product utilization, revenue contribution, and overall portfolio impact.
• Translate portfolio analytics into clear business insights and actionable recommendations for management and frontline teams.

Portfolio Performance & Dashboard

• Develop and maintain Power BI dashboards to monitor key SME portfolio indicators, including customer growth, lending balances, utilization, product penetration, revenue, lead conversion, and portfolio quality.
• Use basic Python, particularly for data preparation, manipulation, validation, analysis, and automation to support portfolio analytics and dashboard development.
• Establish effective portfolio performance tracking and management reporting to identify trends, opportunities, and areas requiring management attention.
• Continuously improve reporting processes through automation, data visualization, and analytical efficiency.
• Prepare and present regular portfolio performance updates, business insights, and recommendations to senior management and key stakeholders.

Stakeholder Management & Execution

• Collaborate closely with Relationship Managers, Sales, Product, Marketing, and Data/Analytics teams to develop and execute portfolio initiatives.
• Support frontline teams with customer insights, target lists, and analytical recommendations that enable effective customer engagement.
• Coordinate with relevant stakeholders to ensure portfolio strategies and campaigns are effectively implemented and monitored.

Qualifications & Skills

• Bachelor's or master's degree in business, Finance, Economics, Statistics, Data Analytics, or a related field.
• Minimum 5 years' experience in SME banking, portfolio management, customer analytics, business analytics, lead management, or related areas.
• Good understanding of both lending and non-lending banking products, preferably within the SME segment.
• Strong analytical and problem-solving skills with the ability to translate complex data into commercial insights and actionable strategies.
• Strong proficiency in Microsoft Excel and Power BI, including dashboard development, data visualization, and portfolio performance monitoring.
• Basic Python skills for data manipulation, analysis, validation, and automation, particularly using tools such as pandas.
• Experience working with large customer datasets and developing portfolio dashboards, management reports, and customer targeting analyses.
• Strong communication and presentation skills with the ability to communicate analytical findings clearly to both management and business teams.
• Strong stakeholder management skills and ability to collaborate across Sales, Product, Risk, Credit, Marketing, and Analytics functions.

หมายเหตุ : ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร
Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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