Agency Staff Services Analyst I/II

THE CURRENT VACANCY IS IN THE SHASTA COUNTY PROBATION DEPARTMENT

ORAL EXAM IS TENTATIVELY SCHEDULED FOR NOVEMBER 2026

SEE SPECIAL REQUIREMENTS SECTION REGARDING

POSSESSION OF A VALID DRIVER’S LICENSE

RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED

FINAL FILING DATE: NOVEMBER 17, 2026 AT 9:00 AM

SALARY INFORMATION

Agency Staff Service Analyst I: $4,501-$5,745 Approximate Monthly / $25.97-$33.15 Approximate Hourly

Agency Staff Service Analyst II: $4,963-$6,335 Approximate Monthly / $28.63-$36.55 Approximate Hourly

This position is in the UPEC General bargaining unit. Please refer to the applicable bargaining unit labor agreement (Memorandum of Understanding) for potential future salary increases: Shasta County Labor Agreements

The salary range consists of six (6) salary steps, with approximately 5% between each step. Newly hired employees are appointed at Step A of the assigned salary range. Employees are eligible for a merit-based salary increase from Step A to Step B after six months of satisfactory service. Thereafter, employees may be eligible for annual merit-based step increases, beginning one year from the Step B effective date, until they reach the top step of the salary range.

ABOUT SHASTA COUNTY

Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.

ABOUT THE DEPARTMENT

The Probation Department provides services and supervision, accountability, rehabilitation, and support services for both youth and adults in the criminal justice system to include divisionary services, conducts pre-sentence/adjudication investigations, prepares sentencing and disposition reports and other court ordered reports, makes placement recommendations for juveniles and adults, completes assessments, and develops case plans. Following sentencing/disposition, the department monitors adults placed on formal supervision and juveniles placed on supervision by the court and given terms of probation. The major divisions and "core" functions of the department are adult and juvenile intake and supervision, adult pretrial services, and the Community Corrections Center providing reentry services.

ABOUT THE POSITION

Agency Staff Service Analyst I: Under direction, to perform a variety of administrative and fiscal analysis work and participate in special studies or projects; to perform related work as required.

Agency Staff Service Analyst II: Under direction, to perform data analyses, develop data collection systems, assess, and disseminate information, participate in special studies or projects, and develop policy implications/recommendations of analyzed information; to perform related work as required.

DISTINGUISHING CHARACTERISTICS

Agency Staff Service Analyst I: This administrative analyst class is responsible to a Director or Deputy Director for performing various staff administrative and analysis work. Work may include diverse special projects with rigid deadlines and grant writing.

Agency Staff Service Analyst II: This data analyst class is responsible to a supervisor or manager for performing various data collection and analysis work. Duties will include data collection design, analysis, report writing and policy development, and may include diverse special projects with rigid deadlines. This position is distinguished from the Agency Staff Services Analyst I by its responsibility for more complex projects, emphasis on outcomes evaluation and policy development in relation to analyzed data, and its enhanced level of computer savvy and data management skills.

IDEAL CANDIDATE

The Agency Staff Services Analyst assigned to the Shasta County Probation Department is responsible for collecting, analyzing, and reporting juvenile justice data for both the Juvenile Division and the Juvenile Rehabilitation Facility. This position prepares and submits monthly, quarterly, and annual reports to ensure compliance with reporting requirements and supports data-driven decision-making. Additionally, the analyst coordinates all administrative functions for the Juvenile Justice Coordinating Council (JJCC), including scheduling meetings, preparing agendas and supporting materials, recording meeting minutes, and distributing handouts and related documentation. This position provides departmental support by recording, tracking, and processing subpoenas in a timely and accurate manner. This position supports our fiscal team with funding allocation monitoring. This position reports directly the Probation Chief Fiscal Officer. An ideal candidate is organized, detail-oriented, collaborative, and has excellent time management.

Duties may include, but are not limited to, the following:

Agency Staff Service Analyst I: 

Gathers, tabulates, and analyzes data; draws organization, workload, and other charts; prepares reports and makes recommendations on procedures, policies, and program alternatives; makes recommendations on financial, personnel, client, and other administrative systems; monitors contracts; writes a variety of complex reports; orders supplies; prepares correspondence; and may assist in the supervision of staff.

Agency Staff Service Analyst II: 

Collects, enters, validates, extracts, and analyzes data on current issues of concern; designs data collection methodology; draws logical conclusions from analyzed data and makes recommendations on procedures, policies, and program alternatives; develops “user-friendly” reports or otherwise prepares data for dissemination; conducts reviews of program data to assess outcome impact and cost effectiveness; assists department staff in gathering and entering information into data systems; works with and assists in maintaining the integrity and reliability of existing database or other software programs, to analyze, collect and display information; plans and develops software applications to link programs; may assist in improving the Departments ability to assess outcomes; participates in program evaluation study design and implementation; conducts reviews of existing programs to assess outcome impact, work load distribution, or cost-effectiveness; may make recommendations on financial, personnel, client, program, community or administrative systems, as assigned; prepares correspondence and may assist in the development or preparation of proposals for state, federal or private foundations; and may assist in the supervision of staff.

Any combination of education and experience sufficient to directly demonstrate possession and application of the following:

Agency Staff Services Analyst I: 

Knowledge of: General public and business administration practices; governmental functions and organization; principles and practices of the functional areas germane to this specialized position.

Ability to: Gather and analyze data; identify problems and central issues; reason logically; perform and document research in dealing with administrative issues; read and interpret operating procedures and regulations; recommend and implement changes; speak and write effectively; establish effective working relationships with those contacted during the course of work; work independently and accept increasing responsibility.

Agency Staff Service Analyst II: 

Knowledge of: General public and business administration practices; governmental functions and organization; principles and practices of the functional areas germane to this specialized position; data collection methodology and statistical analysis; and assessment, policy analysis, and program and outcome evaluations.

Ability to: Gather and analyze data; identify problems and central issues; reason logically; perform and document research in dealing with administrative issues; read and interpret legislation, policies, operating procedures, and regulations; recommend and implement changes; speak and write effectively; establish effective working relationships with those contacted during the course of work; operate a personal computer, including word processing, statistical analysis, database, graphics presentation, and electronic file transfer software packages; maintain confidentiality, prioritize work independently, manage personal stress, accept increasing responsibility; and actively promote the mission of the department to which assigned.

MINIMUM QUALIFICATIONS

It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.

Agency Staff Services Analyst I: 

A bachelor's degree from an accredited college or university AND journey level clerical experience.

Supervisory experience or experience providing program management recommendations may be substituted for the required education on a year-for-year basis.

Agency Staff Services Analyst II: 

A bachelor’s degree from an accredited college or university AND one (1) year of experience equivalent to an Agency Staff Services Analyst I with Shasta County.

SPECIAL REQUIREMENTS

Some positions in this classification may require possession of a valid California driver's license. Employees who drive on County business to carry out job-related duties must possess a valid California driver's license for the class of vehicle driven and meet automobile insurability requirements of the County. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority.

SUPPLEMENTAL QUESTIONS

Responses to the following must be submitted with a completed application.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

OTHER CONSIDERATIONS

• All new employees are required to have their paycheck directly deposited to a bank account.
• Some positions may require a valid California driver's license and acceptable driving record according to County policy.
• Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
• As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
• Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing. 

• In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
• Positions in this classification are covered by a collective bargaining agreement between the County and the UPEC General unit. 

Shasta County Personnel will accept applications and responses to the supplemental questions until 9:00 AM, on November 17, 2026.

A resume and/or cover letter will be accepted in addition to the application but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as “Refer to resume and/or cover letter,” or “See attached resume and/or cover letter.” The application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will not be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered. 

Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion in the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof. 

Veterans' Credit: Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran must provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) with the employment application on or before the final filing date. Applicants are encouraged to apply online at www.ShastaCountyCareers.com or submit an application to the Shasta County Personnel Office.

Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.

Shasta County will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Shasta County is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting Fair Chance Act | CRD.

SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Shasta County Personnel

1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515