- Salary
- $40k – $60k
- Location
- Dallas APC Dallas TX 75228, United States of America
- Type
- Full-time
- Department
- Operations
- Experience
- 1+ years
- Source
- Workday
Description
Dealership:
L0397 Driveway Home OfficeDriveway
Driveway is where car buying and selling meets convenience—with no haggling, no pressure, and no leaving your couch. We’re the digital retail arm of Lithia & Driveway (LAD) and we’re on a mission to make car ownership easy, transparent, and dare we say... enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver a smarter, smoother experience. We’re big on innovation, big on people, and always driving forward. Come ride with us!
Driveway Supervisor, Sell
The Driveway Supervisor, Sell is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience throughout the Sell and Service process. This position will be responsible for reaching and maintaining assigned position metrics, objectives, and daily activities. The Driveway Supervisor, Sell will be assigned to oversee any of the following; Driveway Customer Service Agents, Team Leads, Support Specialists, etc. This individual assists in the training, and development of all positions they are assigned to oversee.
Location: Dallas, Texas
Pay Range: $40,000–$60,000 salary plus incentive
Responsibilities
Administer training plans and development of assigned employees/positions
Manage department monthly objectives and daily tasks
Develop, train, and monitor customer engagement and follow-up word tracks
Systems expert for assigned positions
Create and define processes for Agent efficiency
Internal/external paperwork and documents for assigned positions
Executing correct cross department communication and process flow
Skills and Qualifications
Strong attention to detail
Excellent communication
Active Listening
Time Management
1 – 3 years of experience in a supervisor role
Competencies
Does the right thing, takes action and adapts to change
Self-motivates, believes in accountability, focuses on results, makes plans and follows through
Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
Thrives on a team, stays positive, lives our values
We Offer Best-in-Class Industry Benefits:
Competitive pay
Medical, Dental, and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
