Salesforce Technical Lead

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

About Gallagher GCoE LatAm: Gallagher GCoE LatAm is part of Gallagher’s global network of Centers of Excellence, designed to deliver scalable, high-quality, and cost-effective solutions. Guided by enterprise priorities and a commitment to long-term value creation, GCoE LatAm positions itself as a dynamic and future-ready partner for our businesses and our people. What makes us different is The Gallagher Way, our shared commitment to doing business the right way, supporting each other, and creating opportunities to learn and grow. Through strategic service planning and the power of global talent, we drive operational efficiency, innovation, and sustainable growth across the region while fostering a collaborative environment where every colleague is valued, respected, and encouraged to explore new ideas. At GCoE LatAm, you’ll find more than a place to work. You’ll discover a culture where curiosity is celebrated, career journeys are supported, and the impact of your contributions can be seen around the world.

 

The Senior Salesforce Implementation Lead  will assume responsibility for designing and overseeing the implementation of scalable Salesforce solutions. The resource will be responsible for the administration as well as leading development within the system, ensure best practices in coding and architecture, and collaborate with stakeholders to align technical solutions with business goals.

How you'll make an impact

• Lead the technical design and implementation of Salesforce solutions across Financial Services Cloud, Salesforce Industries, Broker Insurance and Revenue Cloud, Marketing Cloud, Digital Experience. 

• Develop and maintain custom code (Apex, Lightning Web Components), integrations, and automation (Flows, Process Builder). 

• Maintain the Salesforce data model, ensuring it supports business processes and scalability. 

• Administer the Salesforce platform, including user access, security, data integrity, and system configuration. 

• Collaborate with enterprise architecture to ensure alignment with corporate standards and long-term technology strategy. 

• Partner with Salesforce teams to ensure consistency, reuse of components, and adherence to best practices. 

• Support the Salesforce transformation program, contributing to planning, execution, and continuous improvement. 

• Manage platform health, including monitoring, performance optimization, and release management. 

• Drive DevOps practices, including CI/CD pipelines, version control, and environment management. 

• Ensure compliance with data governance, security, and regulatory requirements. 

About you

• A relevant technical BS Degree in Information Technology. 

• 7+ years of experience in Salesforce development and implementation. 

• Strong knowledge of Salesforce architecture, design patterns, and best practices. 

• Proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs. 

• Excellent problem-solving skills and ability to work under pressure. 

• Strong communication, presentation, and interpersonal skills. 

• Strong analytical, problem solving, and troubleshooting abilities. 

• Good understanding of unit testing, software change management, and software release management. 

• Knowledge of Dev-Ops processes (including CI/CD) and Infrastructure as Code fundamentals. 

• Experience performing root cause analysis on data and processes to answer specific business questions and identify opportunities for improvement.