Learning and Development (L&D) Specialist

About the role 

As an L&D Specialist, you will be part of the Tech Learning & Growth team across the Nordics and Baltics, supporting the learning culture of If’s Tech community and users of approved AI-enabled tools. You will help turn AI competence development priorities into practical learning experiences that support effective and responsible AI adoption. 

This role is a great opportunity to grow in learning and development, project coordination, and stakeholder collaboration while contributing to one of the most strategically important competence areas in technology today. 

What are you going to do? 

• Coordinate workshops, demos, hackathons, learning sprints, case-sharing sessions, and community events
• Work with AI champions, power users, SMEs, managers, tech teams, and business stakeholders
• Convert internal use cases and best practices into learning formats
• Coordinate speaker preparation, session design, communications, logistics, feedback, and follow-up
• Support AI communities and champion networks as channels for adoption and maturity-building
• Help identify and connect users with relevant SMEs or learning resources
• Collect feedback, adoption signals, questions, and blockers from sessions and communities
• Support learning campaigns for GitHub Copilot, M365 Copilot, AI integration capabilities, and other approved AI-related topics
• Help run pilots before scaling interventions more broadly 

What do we expect from you? 

Must have 

• Curiosity about AI, technology, and how people learn new ways of working
• Strong background in project/event coordination: able to plan, organize, follow up, and keep several moving parts moving
• Experience coordinating learning sessions, workshops, events, communities, or similar initiatives
• Ability to take a broad direction and turn it into concrete next steps, timelines, and deliverables
• Confidence working with different stakeholders, including both technical and non-technical colleagues
• Ability to work with subject matter experts (SMEs) and help turn their knowledge into practical learning formats
• Structured and proactive mindset: ability to turn vague needs into concrete session formats
• Comfortable working in a fast-changing topic where priorities, tools, and expectations may evolve
• Day-to-day responsibilities require a good/excellent level of English to communicate with colleagues in other countries 
• Experience collecting feedback and turning it into practical improvements

Nice to have 

• Experience with internal marketing, adoption campaigns, or community engagement
• Basic understanding of software development ways of working, for example agile teams, product teams, DevOps, GitHub, or similar
• Experience with internal learning platforms, knowledge bases, LMS tools, Teams communities, SharePoint, Confluence, or similar
• Ability to distinguish between a learning need, a process issue, a tooling issue, and a governance/policy question

Our promise to you 

• Monthly salary: €2800 - €3300 gross depending on your qualifications 
• Strong company culture: knowledge sharing, company events, interesting speakers, and other inspiring initiatives 
• Career and development opportunities (e.g. 3 dedicated up-skilling days) in the biggest insurance company in the Nordics 
• Challenging and exciting projects with autonomy to plan own tasks 
• Extra vacation days, annual bonus, great insurance benefits, discounts on our products for you and your family, gifts, etc. 
• Possibility of hybrid work, where office is our primary workplace 
• A recently renovated office in Riga centre with a 24/7 gym on the premises 
• Business trips to Baltic and Nordic countries 

Read more about benefits for our employees. 
 
Application deadline: June 24, 2026 

Your application will be processed according to our privacy notice.