Director, Information Security Operations

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Information Security Operations

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Mission First, People Always
As Corporate Security, we are responsible for keeping Mastercard safe and secure from cyber and physical threats, and it is our people on the frontlines who make this happen every day.   
By taking care of our people, their wellbeing, and career development, we provide them the necessary tools and environment to ensure the success of our mission.
Overview
The Business Security Enablement (BSE) team is seeking an experienced Information Security Professional to join as Director of Supervision & Controls. The BSE guild is a global team of security experts dedicated to embedding security into everything we do at Mastercard.
Role
This role focuses on audit, compliance, and control frameworks. You will design, document, and monitor security controls, ensuring adherence to regulatory requirements and industry best practices.
• Develop, document, and maintain security controls aligned with regulatory and compliance standards.
• Monitor and assess the effectiveness of security controls across systems and processes.
• Conduct security audits and compliance reviews to identify gaps and recommend remediation.
• Collaborate with business units to ensure security requirements are integrated into projects and operations.
• Provide expert guidance on security principles, risk management, and regulatory obligations.
• Prepare and deliver reports and presentations on control effectiveness, audit findings, and compliance posture.
• Research emerging security standards and regulatory changes to inform continuous improvement.
• Investigate/Research Mastercard or industry business/technical security processes.
All About You
• Bachelor’s degree in Computer Science, Information Security, or equivalent experience (10+ years in information security disciplines).
• Professional certifications such as CISA, CISSP, or equivalent are highly desirable.
• Strong knowledge of audit methodologies, compliance frameworks (e.g., PCI DSS, ISO 27001, NIST), and risk management practices.
• Experience writing and implementing security controls and monitoring their effectiveness.
• Hands-on experience with cloud environments (AWS, Azure, GCP) and implementing security controls in cloud architectures.
• Experience with GRC tools (e.g., Archer, ServiceNow GRC, MetricStream) for managing compliance and risk processes.
• Familiarity with security protocols, encryption technologies, and secure architecture principles.
• Excellent analytical, documentation, and communication skills.
• Ability to work independently and influence stakeholders without direct authority.


NICE Framework References
• National Initiative for Cybersecurity Education (NICE) competency proficiency levels of limited in leadership, limited to developing in operational and professional, and developing to proficient in technical. 
• This Mastercard role shares KSAs with related NICE work roles
• OV-SPP-002, OPM751, Cyber Policy and Strategy Planner
• OV-EXL-001, OPM901, Executive Cyber Leadership
• OV-MGT-001, OPM722, Information Systems Security Manager
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

O'Fallon, Missouri: $152,000 - $258,000 USD

Arlington, Virginia: $175,000 - $297,000 USD

Purchase, New York: $175,000 - $297,000 USD