Senior Associate/ Associate Manager, Business Development - Tours

About Klook

We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.

Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.

We operate a mobile-first, curated platform featuring diverse experiences across global destinations.

Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

Role Summary

This role is responsible for developing and expanding tours offerings in Japan for inbound travelers, focusing on building strong partnerships and driving business growth within the assigned merchants and destination regions. The mission is to create compelling travel experiences for global customers by ensuring a diverse and competitive product offering.

What You’ll Do

• Sales & Business Development: 

  • Identify business opportunities within the assigned destination/market with existing merchants, to optimize existing products or acquire new products that align with the needs of global travelers.

  • Leverage Klook’s strengths to ensure a market-leading product portfolio that delivers high-quality experiences

  • Drive business growth by optimizing supply, strengthening strategic partnerships, and maintaining high product quality to meet Klook’s global user expectations.

  • Maintain regular communication with existing merchants, conduct business reviews, opportunity identification and updates with merchants on a routine basis.

• Cross-Functional Collaboration:

  • Work closely with internal teams (e.g., marketing, supplier operations, customer service, finance) to maximize sales performance, enhance operational efficiency, and elevate customer satisfaction.

  • Support market leaders by analyzing industry trends and competitor activities, providing insights through continuous research and market feedback.

What You’ll Need

• At least 3 years of work experience with 2 years in the Travel industry, e-commerce, or a related industry. Experience with DMOs (Destination Marketing/Management Organizations), tour operators, or experience providers is a plus.

• Strong commercial acumen with solid analytical, written, and verbal communication skills.

• Entrepreneurial mindset with a proactive, hands-on approach; comfortable with fast-paced, evolving environments.

• Highly collaborative and independent, with a goal-oriented and self-motivated personality.

• Globally minded and comfortable working across different cultural backgrounds and time zones.

• Fluent in Japanese and Chinese. English proficiency is a plus. 

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.