- Location
- Knoxville, TN, US
- Workplace
- Onsite
- Type
- full-time
- Department
- Sales
- Seniority
- Entry
- Education
- None
- Industry
- Retail
- Category
- Sales
- Role type
- People Manager
- Environment
- Customer-Facing
- Closing date
- Today
- Source
- iCIMS
Overview
As a Sales Associate Team Leader, you'll lead a team in providing exceptional customer service while managing store operations. Responsibilities include greeting customers, running the register, maintaining store cleanliness, managing cash levels, and ensuring compliance with company policies. You'll be responsible for training team members, monitoring performance, and ensuring high standards of service. This role requires strong leadership skills, attention to detail, and the ability to work various shifts including mornings and midday hours.
Description
Overview
We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction!
Responsibilities
- Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
- Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
- Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
- Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption’s.
- Check identification for restricted sales.
- Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers.
- Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
- Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots.
- Cleans and empties trash containers.
- Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book.
- Check in vendor deliveries as needed using company guidelines.
- Complete bad merchandise form.
- Order merchandise
- Uses current training materials
- Completes all necessary training evaluations and documents
- Provides feedback to management on training program and materials
- Monitors cash levels and security procedures during shift to ensure compliance
- Reviews job assignments for completeness
- Assumes other duties and responsibilities as assigned to accommodate store operational needs.
- Other duties as assigned
Qualifications
- 21 years of age or older
- Ability to read, write, speak, and understand English
- Basic math skills (addition, subtraction, division, and multiplication)
- Ability to lift 10 lbs frequently and up to 50 lbs occasionally
Equal Opportunity EmployerGPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
This Organization Participates in E-Verify
https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf
GPM Investments, LLC maintains a drug-free workplace
Skills
Languages
About GPM Investments, LLC
GPM Investments, LLC is an equal opportunity employer participating in E-Verify, maintaining a drug-free workplace.
