Product Operations Manager

Techwave, we are always in an exercise to foster a culture of growth, and inclusivity. We ensure whoever is associated with the brand is being challenged at every step and is provided with all the necessary opportunities to excel in life. People are at the core of everything we do.

Who are we?

Techwave is a leading global IT and engineering services and solutions company revolutionizing digital transformations. We believe in enabling clients to maximize the potential and achieve a greater market with a wide array of technology services, including, but not limited to, Enterprise Resource Planning, Application Development, Analytics, Digital, and the Internet of things (IoT).

Founded in 2004, headquartered in Houston, TX, USA, Techwave leverages its expertise in Digital Transformation, Enterprise Applications, and Engineering Services to enable businesses accelerate their growth.

Plus, we're a team of dreamers and doers who are pushing the boundaries of what's possible.

And we want YOU to be a part of it.

Job Description

Role: Product Operations Manager (Senior Associate)
Experience: 3-5 Years of experience 
Location: Hyderabad

Summary:

• As an Product Operations Manager 1, you will support the execution and scaling of product operations, standards, and reporting capabilities across Product organization. This role focuses on hands-on execution of defined operational processes, tooling configuration, and reporting support to enable consistent, high-quality product delivery. 
• Working under the direction of Product Operations leadership, you will partner closely with Product Managers and cross-functional teams to apply product standards, maintain operational data quality, and support day-to-day product operations within a global delivery model. 

Key Responsibilities 

• Supporting execution of product management standards, lifecycle processes, and operating procedures across product teams 
• Maintaining and updating product operations artifacts such as templates, guidance, and standard reports 
• Supporting configuration and day-to-day administration of Azure DevOps, including intake queues, backlog hygiene, workflows, and standard views 
• Assisting with intake and triage operations to ensure data quality, completeness, and adherence to defined governance 
• Supporting coordination and execution of operational forums such as intake reviews, product reviews, and working sessions 
• Identifying operational gaps or inefficiencies and escalating improvement opportunities to Product Operations leadership 
• Supporting development and maintenance of standardized product analytics, dashboards, and scorecards 
• Assisting with preparation and validation of executive-ready reporting and operational insights 
• Partnering with Product Managers to support adoption of product standards, tools, and reporting practices 
• Serving as a point of support for product operations and reporting questions, providing guidance within defined standards 
• Contributing to documentation, playbooks, and enablement materials to support consistent global adoption 
• Operating effectively within a global delivery model, collaborating across time zones and teams 
• Executing assigned priorities with attention to detail, escalating risks, dependencies, or data issues as needed 

Qualifications 

• Bachelor’s degree in a relevant field 
• 3–5 years of experience in product operations, program management, product analytics, or related operational roles 
• Hands-on experience supporting tools such as Azure DevOps for intake, backlog management, or reporting 
• Understanding of product management processes, delivery lifecycles, and operational governance 
• Experience working in execution-focused roles with defined standards and processes 
• Strong organizational, analytical, and communication skills 
• Ability to work effectively with cross-functional and distributed teams 

Preferred Experience 

• Experience supporting product analytics or reporting tools such as Power BI, Amplitude, or Pendo 
• Experience supporting intake, backlog management, or portfolio reporting practices 
• Experience working within professional services or large, matrixed enterprise environments 
• Familiarity with Agile delivery models and operational forums 
• Experience working in a Global Delivery Center or offshore delivery environment