Role Overview

IQVIA is hiring to expand our dedicated Real World Evidence (RWE) FSP team, working fully within the environment of a prominent Pharma company. The Executive Operations Lead serves as a central coordinator and operational partner for executive leadership and staff both locally and on a global scale. This role blends executive support, office management, and team operations responsibilities to ensure smooth day-to-day execution of strategic priorities and administration needs.  The Executive Operations Lead acts as a trusted “go-to” resource for staff and leadership, proactively identifying needs, creating and improving processes, and driving follow-through across teams. This individual plays an important role in enabling leadership effectiveness, supporting team engagement, and maintaining operational excellence in a matrixed environment.

Essential Functions

• Manage complex executive calendars, including meeting prioritization, scheduling, and resolving conflicts

• Coordinate logistics for on-site and off-site meetings and events, including scheduling travel

• Facilitate team communications, including recurring meetings, updates, and announcements

• Assist in preparing presentations and materials for department and team meetings including summaries and follow-ups to support decision-making and alignment

• Maintain strict confidentiality and professionalism in handling sensitive information

• Oversee general office operations, including space management, equipment coordination, and vendor interactions

• Serve as a primary point of contact for team members, helping resolve day-to-day operational questions and issues

• Coordinate onboarding activities, including new hire setup, access, and orientation support

• Maintain relationships with internal functions (e.g., IT, procurement) to support team needs

• Contribute and/or lead small to medium operational initiatives, including planning, tracking progress, and reporting summaries to leadership

• Develop and maintain tools, trackers, and documentation to support operational visibility and execution

• Identify opportunities to streamline administrative workflows and improve efficiency

• Demonstrate curiosity and proactive engagement with emerging AI tools and technologies to enhance productivity and efficiency

Qualifications

• Bachelor’s degree or equivalent experience

• 5–8 years of experience in operations, executive support, project coordination, or related roles

• Advanced administrative training with a minimum of five (5) years prior related experience

• Strong organizational and time management skills with the ability to manage competing priorities

• Excellent written and verbal communication skills

• Proven ability to work effectively with stakeholders at all levels of the organization

• High level of discretion, professionalism, and judgment

• Strong problem-solving skills with a proactive, solution-oriented mindset

• Flexibility to adjust to constantly changing demands and priorities

• Ability to manage details while maintaining a broader view of priorities and objectives

• Expert competency level in Microsoft Office and collaboration tools

• Role includes onsite presence in local office three days per week and as required for business needs to support team operations

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.