JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Senior Manager, Salesforce & Revenue Intelligence serves as the strategic owner of Salesforce reporting governance and business performance interpretation across global business lines.

This role is responsible for validating reporting logic, ensuring data integrity, interpreting pipeline and campaign performance, and translating insights into executive-ready narratives.

While the MSCOE will execute technical report builds and dashboard automation, this role retains internal ownership of reporting accuracy, methodology, and stakeholder advisory.

Key Responsibilities:

Salesforce Governance & Validation

• Serve as internal subject matter expert on Salesforce reporting architecture
• Validate agency-built dashboards and reports for:
• Campaign hierarchy integrity
• Attribution logic and influence models
• Opportunity-stage mapping
• Lead lifecycle definitions
• Custom field logic and object relationships
• Identify discrepancies, inconsistencies, and tracking gaps
• Ensure reporting logic aligns with business definitions and targets

Campaign & Pipeline Intelligence Ownership

• Own global campaign scorecard methodology
• Analyze pipeline creation, velocity, conversion rates, and revenue contribution
• Interpret performance against targets across business lines
• Identify forecast risks and performance gaps
• Provide optimization recommendations based on insights

Executive Stakeholder Advisory

• Present performance insights to senior marketing and sales stakeholders
• Translate complex data into clear business implications
• Support QBRs, annual planning, and strategic reviews
• Partner cross-functionally to ensure transparency and alignment

Data Quality & Continuous Improvement

• Identify systemic data quality issues
• Recommend improvements to campaign structure, naming conventions, and tracking logic
• Establish reporting standards and documentation
• Collaborate with systems teams and agency partners on structural enhancements

Required Qualifications:

• 6–10+ years in Salesforce reporting, Revenue Operations, or Marketing Analytics
• Advanced Salesforce expertise (Campaigns, Opportunities, Custom Fields, Reporting)
• Strong understanding of pipeline mechanics and marketing attribution
• Experience working with external reporting vendors or agencies
• Strong executive communication and storytelling skills
• Advanced Excel and/or BI tools proficiency

What This Role IS NOT:

• Not a routine report production role
• Not a ticket-based ad hoc request role
• Not limited to one business line
• This is a governance and intelligence leadership position

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.