Process Improvement Specialist (1 year contract)

Ready to elevate your career? GFL Environmental is expanding! We are officially hunting for our next Process Improvement Specialist in Vaughan, ON—someone ready to bring fresh ideas and grow alongside a dynamic team.

About Us

Our employees, collectively known as 'Team Green,' enjoy numerous benefits: career advancement opportunities, competitive benefits, job stability within an essential services company, and the chance to make a positive impact every day for our customers and communities, Green for Life!

The Role

We are looking for a highly intelligent, independent, and driven Process Improvement Specialist to join our team for a 1-year contract. In this highly visible corporate role within the Treasury & Shared Services – Business Process & Special Projects team, you will lead a comprehensive discovery of our Cash Applications department. Acting as a strategic partner to the Manager of Cash Operations, you will execute a complete top-to-bottom study of the department—gathering processes, updating SOPs, identifying pain points, scoping solutions with concrete ROI, and driving implementation to tackle system gaps and structural workflow improvements.

Key Responsibilities

• Independently work to develop a comprehensive understanding and summary of current state cash application processes and systems.

• Review and Update Standard Operating Procedures (SOPs) according to existing or new processes.

• Utilize process mapping techniques to document current-state and future-state processes and systems.

• Identify structural bottlenecks, system pain points, and operational inefficiencies.

• Scope out actionable solutions. Develop and present proposals to management, supported by ROI calculations and data.

• Actively assist in and drive the rollout and implementation of approved initiatives.

• Partake in testing for process or system changes (UAT), and identify and document testing gaps.

• Performs other duties as assigned.

What We’re Looking For

• Experience: 3+ years of experience as a Business Analyst, Process Improvement Specialist, or similar strategic role, with a proven track record of leading process improvements.

• Education: University degree in Business, Finance, or a related field.

• Technical Skills: Advanced expertise with Excel/Google Sheets, PowerPoint/Google Slides, and process mapping tools (e.g., LucidChart, Visio). Expert ability to write comprehensive SOPs.

• Soft Skills: Exceptional analytical skills with a proven ability to independently identify root-cause issues and build compelling business cases. Highly self-directed with the ability to manage multiple priorities, drive a project methodology forward without micromanagement, and confidently navigate ambiguity. Excellent communication skills to present complex ideas clearly to leadership.

• Bonus Points: Subject matter expertise in the realm of cash applications. Experience with ERP systems and working through large-scale system integrations.

• Working Conditions: Primarily in an office environment.

• Employment Details: This is a salaried, corporate contract position (1-year term).

What We Offer

Why join us? We believe in taking care of our team. Here is a snapshot of our total rewards you can expect:

• Health: Comprehensive medical, dental, and vision insurance.

• Wellness: Employee Assistance Program, life insurance, and paid time-off.

• Financial: RRSP matching, profit sharing and competitive wages.

• Culture: Growth opportunities and continuous learning opportunities.

Join us and become part of "Team Green" at GFL Environmental, where your skills and dedication will be valued and rewarded. Apply now for this exciting opportunity! #GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.