Patient Services Coordinator– Pediatric Gastroenterology – St. Vincent Medical Center
Easyservice
·Jun 10, 2026
- Location
- St. Vincent Medical Center, United States of America
- Type
- Full-time
- Department
- Healthcare
- Education
- High School
- Source
- Workday
Description
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
32Work Shift:
Days (United States of America)Primary Function/General Purpose of Position
Under general supervision, and according to established policies and procedures, performs all clerical business functions in a medical office, clinic or ambulatory setting.
Essential Job Functions
Secures, completes and verifies all pertinent patient demographic and insurance information (registration process) and enters data into computer.
Performs initial telephone triage/screening with referral to appropriate medical professional.
Schedules patients following established protocols, including referrals, testing, surgical procedures, specialist consults, etc. following physician orders. Assures referrals are insurance appropriate.
Collects point of service co-pays and payments on account, balances cash drawer and ensures accuracy of bank deposit.
Sets up and organizes patients charts, obtains appropriate consent forms, and maintains file system for confidential patient records.
Enters appropriate billing charges into computer; retrieves data and runs reports as necessary.
Performs some patient care duties. (see department addendum)
Documents appropriate information in patient medical record.
Manages office supply and inventory needs.
Performs receptionist and file clerk duties, as well as, general office correspondence duties.
May be required to float based on staffing needs.
Adheres to the standards and policies of the Corporate Responsibility Program, including the duty to comply with applicable laws and regulations, and reporting to designated Manager (or employer hotline) any suspected unethical, fraudulent, or unlawful acts or practices.
Demonstrates behaviors consistent with Mission and Core Values (Compassion, Excellence, Human Dignity, Justice, Sacredness of Life, Service) of Mercy Health Partners.
Embraces Standards of Behavior in order to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence.
Is responsible for all other duties as assigned.
Adheres to all standards and policies regarding safety/patient safety initiatives.
Employment Qualifications
Required Minimum Education: High School/GED
Minimum Years and Type of Experience Required: Medical secretary, medical assistant program graduate or medical office experience
Skill Items
Legible Handwriting
Must demonstrate sensitivity to the patient care situation.
Computer/typing skills of at least 40wpm
Hours:
Shift: Days
Hours: 8:00AM - 5:00PM
Hours per pay period: 64
Weekend, holiday and on-call rotation required per department policy
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
NCH Pediatric Gastroenterology - St VincentIt is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].
