Food Runner

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

  Born of Midwestern charm and modern design, The Bradley invites you to experience the best of Fort Wayne, Indiana. Our property is a true reflection of the city, channeling the genuine spirit of community, industry, and creativity that abounds beyond its own walls. This is our city and our people.

What you will have an opportunity to do:

The Food Runner is responsible for delivering food from the kitchen to guests in a timely, accurate, and professional manner while ensuring a positive dining experience. This position works closely with the kitchen and front-of-house teams to maintain efficient service and guest satisfaction.

Essential Duties

• Deliver food orders promptly and accurately to guests.

• Verify each order is complete and presented according to quality standards before leaving the kitchen.

• Communicate with servers and kitchen staff regarding order timing and special requests.

• Assist in maintaining cleanliness and organization of dining and service areas.

• Refill water, clear plates, and assist with table maintenance as needed.

• Stock service stations with necessary supplies throughout the shift.

• Respond promptly and courteously to guest requests.

• Follow all food safety and sanitation standards.

• Support team members during busy periods to ensure exceptional guest service.

• Perform opening, closing, and side work as assigned.

• May assist with light bar support duties, such as stocking glassware, ice, garnishes, and non-alcoholic supplies, as directed.

What are we looking for?

• Previous restaurant or hospitality experience preferred but not required.
• Excellent communication and teamwork skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail and commitment to guest service.
• Ability to stand and walk for extended periods and lift up to 30 pounds.
• Must be available to work evenings, weekends, and holidays.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.