Senior Growth Operations Architect

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

• Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
• Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
• Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

We are seeking an execution-focused, highly methodical individual to act as a primary builder, and operator within our newly established, rapid-experimentation Growth Marketing Team. Guided by an industry leading external growth advisor and working with existing marketing operators on the team, this lean function designs and deploys high-velocity automation, data enrichment, and AI plays to source sales prospects.

In this role, you will be the core owner for experiment architecture, documentation, project execution tracking, and reporting. You are an agile owner-operator who will roll up your sleeves to design, project manage, execute and analyze our growth experiments. You will closely collaborate with our embedded marketing BDRs, and the core Marketing Ops team. Additionally you will manage innovative, early-stage AI orchestration tools  and a variety of other GTM tools to safely launch experiments while adhering to a rigorous experiment framework, project management system and analyzing the results of our experiments.

What you will do:

• Experiment Architecture & Project Management: Lead the operational rhythm of our weekly growth sprints in Asana. Map out and document new experiment hypotheses and parameters from brainstorm sessions, assign clear timeline expectations, and hold team members accountable to deliver their action items before the weekly growth team call.
• Hands-On Experiment Implementation: Take ownership of building, monitoring, and maintaining automated growth plays. You will be the one of the primary operators developing plays across our stack: Cargo (getcargo.ai), Outreach.io, Salesforce CRM, BenefitFlow, ZoomInfo etc.
• AI Tooling & Automation Leverage: Learn the tool capabilities and explore improvements or additions needed to better integrate AI into everyday operations to scale outbound content personalization, bypass infrastructure barriers, and accelerate our ability to experiment without needing additional support.

What you will bring to SmithRx:

• 4+ years of hands-on experience operating at the intersection of Growth Marketing, Product Management, or Technical Marketing Operations. 
• An Owner Mentality: You are a naturally curious builder who doesn't wait for permission. You are energized by figuring out early-stage, "raw" software platforms (like Cargo) and troubleshooting system integration or sync errors yourself.
• Elite Project Management & Documentation: Exceptional ability to distill abstract strategy concepts into transparent project backlogs, dashboard tracking systems, and clear written updates posted weekly.
• Stack Fluency: Strong functional competency navigating sales sequence management systems (Outreach), AI GTM tools, and data enrichment brokers (ZoomInfo) sitting on top of a Salesforce CRM ecosystem.

What SmithRx Offers You: 

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
• Flexible Spending Benefits 
• 401(k) Retirement Savings Program 
• Short-term and long-term disability
• Discretionary Paid Time Off 
• Paid Company Holidays
• Wellness Benefits
• Commuter Benefits 
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities