Supervisor, Technical Facilities Maintenance

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Job Description Summary

Providing a safe, comfortable and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents and abilities to operate and maintain Nationwide facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional associate experience, we want to know more about you!

As a Supervisor, Technician Facility Maintenance, you will lead a team responsible for facility maintenance services and operations including plumbing, electrical, predictive maintenance, preventive maintenance, heating, ventilation and air conditioning (HVAC), and our data center. We'll count on you to provide hands-on skills in multiple trade subject areas as work load requires.

Job Description

Key Responsibilities:

• Supervises a team skilled to perform maintenance service and repairs in a specialized technical and skilled trade (see detailed responsibilities by skilled trades below) for Nationwide facilities.

• Ensures maximum operational efficiency of facilities and equipment through the supervision of technical support staff and the purchase of vital contractor resources.

• Ensures that all systems, including utility infrastructure, are fully operational and inspected according to accepted standards and practices, including preventive maintenance schedules.

• Develops and implements preventive maintenance and repair programs.

• Identifies current operation and maintenance needs and formalizes operating plans, shop budgets and projects to increase efficiency of the Nationwide facilities. Negotiates and selects outside contractor services and products to meet and align with facility maintenance objectives. Plans projects, prioritizes and monitors progress.

• Responds to emergencies outside of normal working hours.

• Remains familiar with, and follows, all applicable federal, state and local laws codes, regulations and ordinances.

• Manages associates, including performance, salary planning and administration, training and development, day-to-day administration, hiring and placement, and disciplinary actions.

Electrical/Life Safety - Supervises team responsible for:

• Layout, assembly, installation, testing, repair and adjustment of electrical distribution and wire communication systems as well as electrical fixtures, apparatus, equipment and wiring such as motors, lighting fixtures, generators, circuit breakers and transformers.

• Maintenance, repair, testing, installation, assembly and inspection of all building fire suppression and alarm monitoring annunciation systems, including, but not limited to, wet, dry and gaseous suppression systems and associated apparatus, fire pumps, kitchen hoods sprinklers, smoke detectors, water flow devices, tamper switches and pull boxes, and monitoring panels and stations.

• Layout, assembly, installation, testing, repair and adjustment of card access, closed circuit TV, conference room audio visual systems including all associated hardware and software, as well as network connectivity to the local area networks.

Mechanical - Supervises team responsible for:

• Operation and maintenance of HVAC equipment and HVAC field controls and plumbing systems as well as mechanical equipment such as boilers, centrifugal chillers, air compressors, generators, motors, turbines, pumps, computer room air conditioning and ventilating equipment in a large commercial facility.

• Maintenance, repair, installation, testing, and adjustment of all refrigeration equipment including but not limited to walk-in and reach-in coolers, ice machines, package air conditioning units, air- and water-cooled chillers. Also responsible for the use and management of a refrigerant management database; tracking the use and disposition of all refrigerants used in all buildings as required by Environmental Protection Agency (EPA) regulations.

• Maintenance, repair, installation, testing, and adjustment of all plumbing and hydronic systems including; domestic, potable water, sanitary, storm and drainage systems. Also responsible for the service and maintenance of all backflow prevention devices.

• Plumbing, refrigeration and mechanical systems as they relate to facility management.

• Maintenance, repair, installation, testing, and adjustment of all kitchen equipment including, but not limited to, microwaves, garbage disposals, stoves, fryers and dish machines.

HVAC Operations - Supervises team responsible for:

• Operation of HVAC equipment and HVAC field controls and plumbing systems as well as mechanical equipment such as boilers, centrifugal chillers, air compressors, generators, motors, turbines, pumps, computer room air conditioning and ventilating equipment in a large commercial facility.

• Maintaining proper ventilation air rates as prescribed by the ASHRAE and ASHRAE to maintain indoor air quality (IAQ). Responds to all issues regarding IAQ concerns and complaints, directs follow-up activities and/or testing to mitigate concerns.

• Observing all requirements for the safe handling of hazardous substances, and diligence with respect to testing and inspections for life safety systems.

• System integrity and inventories associated with underground storage tanks (USTs) to ensure availability of use with emergency generators to support life safety systems and data center functions. Ensures UST systems remain in compliance with the EPA requirements for use and testing.

• Accurate operation of all HVAC systems and equipment vital to ensure a safe, comfortable and productive work environment. Staffing for HVAC Operations is a year-round, 24 hours-a-day commitment, including weekends and holidays.

• Coordinating all hardware, software and programming associated with proprietary digitally controlled building management systems.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Manager/Director. Supervises a team of facilities professional.

Typical Skills and Experiences:

Education: High school diploma or equivalent required. Associate of Science degree or certificate from technical school or successful completion of Department of Labor approved training program or equivalent. Undergraduate studies strongly preferred.

License/Certification/Designation: Associates must acquire the required federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails or is unable to acquire required licenses/registrations within the designated time period, the associate will be ineligible to continue in the position.

ELECTRICAL/LIFE SAFETY: State Fire Alarm Certification, Level 1 Thermography Certification strongly preferred. Electrical license required (if mandated by applicable state to perform work); Level 1 Vibration Certification, Level 1 Thermography Certification strongly preferred, HVAC: Universal CFC certificate, State Stationary Engineer's license or equivalent course work required.

Experience: Typically, six or more years of demonstrated experience in a specific trade as noted above.

Knowledge, Abilities and Skills: Must have detailed knowledge of specific trade such as HVAC mechanical and life safety systems, motor controls, vibration analysis and equipment balancing. Must have thorough knowledge of all codes, principles and techniques associated with the installation, maintenance, repair and operation of HVAC mechanical systems and devices. Must be knowledgeable in advanced mechanical test equipment. Must have the ability to install, maintain, repair and operate complex systems and devices for assigned trade, solve and test complex HVAC mechanical systems and components. Able to evaluate and recommend solutions to complex problems associated with mechanical systems and equipment. Able to interpret system blueprints and schematics.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Eligible (Non Exempt)

Working Conditions: Normal office environment. Extensive travel. Will be required to respond to emergencies as needed.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Safety Sensitive: This job has been identified as a Safety Sensitive position and, according to our substance free workplace program, may be subject to random alcohol and other drug testing.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Supervisor, Technical Facilities Maintenance - SS : $88,000.00-$164,000.00

The expected starting salary range for Supervisor, Technical Facilities Maintenance - SS : $88,000.00 - $132,000.00