Quality Assurance Auditor

Job Family:

Business Operations

Travel Required:

Up to 10%

Clearance Required:

None

The Quality Assurance Auditor will evaluate the client's services and processes to ensure they meet established company standards and industry regulations. They will conduct inspections, identify nonconformities, document findings, and recommend corrective actions to minimize risks and improve overall business efficiency.

This position will be based Monday through Friday out of our San Antonio, TX office. Individuals must be able to work an eight-hour shift between the hours of 8:00 AM CT - 5:00 PM CT.

What You Will Do:

• Read and review the Orders to gain a better understanding of the case
• Categorize and create new Orders in the Case Management System (“CMS”)
• Enter all of the relevant Order information
• Identify, assess and categorize specific action items within the Orders and entitlements owed
• Enter any specific timing or implementation requirements for each action item into the CMS
• Assess compliance with required action items within the specific time frame in the Order by reviewing supporting documentation in client case management database.
• Assist with production and review of quarterly reports and related appendices
• Opportunity for progression from Analyst to Team Lead and Quality Assurance roles.

What You Will Need:

• Bachelor’s degree from an accredited college or university or 4 years of relevant experience in lieu of education
• 3+ years of relevant working experience in quality assurance, case reviews, or audits
• Possess a collaborative mindset and ability to adapt and excel within a team environment and independently.

What Would Be Nice To Have:

• JD or Legal background
• Strong written/oral communication, interpersonal, and critical thinking skills.
• Strong organizational skills and attention to detail.
• Ability to work 40 hours per week and more than 40 hours when needed.

#LI-DNI

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.