Drain Technician

Description

Village Plumbing, Air and Electric  is seeking a Drain Technician  to join our growing team!  At Village we value our employees and invest in their growth. In this role, you will be working closely with our Outside Sales team as you will flip potential leads to run camera for bigger issues.

The schedule for this position is Wednesday - Sunday

Duties and Responsibilities:

• Diagnose drain issues using inspection tools.
• Clean drains using proper protocols and safety practices.
• Safely use equipment like electric snakes and high-velocity water jets for inspecting.
• Communicate with assigned Field Supervisor and arranges arrival time with customer.
• Utilize strong customer service skills to communicate and maintain relationships with customers.
• Build value throughout the customer experience to successfully pass the call to the Field Supervisor.
• Collect payment from customers.
• Maintain drain machines in working order.
• Attend service meetings.
• Maintain truck inventory, cleanliness, and organization.
• Practice safe driving habits.

Requirements

• Experience using a drain machine at residential homes.
• Ability to run a jetter is a big plus
• Excellent interpersonal and customer service skills.
• Ability to work in outdoors environments.
• Technical competence in drain cleaning.
• Valid Driver’s License and good driving record.
• Ability to pass a background check and drug screen.
• Plumbing Apprentice license with TSBPE with Drain Cleaner Endorsement and/or Residential Utilities Installer