- Location
- Remote, United States of America · Remote - Chile · Remote - Mexico · Remote - Honduras · Remote - El Salvador · Remote - Colombia · Remote - Argentina · Remote - Peru
- Workplace
- Remote
- Department
- Operations
- Seniority
- Entry
- Experience
- 2+ years
- Source
- Workday
Description
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
The Junior Operations Coordinator plays a key role in supporting the day-to-day operations by helping ensure that internal processes, client administration, onboarding initiatives, and cross-functional workflows run smoothly and efficiently. This position is ideal for a highly organized professional who enjoys keeping teams aligned, maintaining accurate records, and supporting a wide range of operational activities. The successful candidate will contribute to onboarding, training coordination, reporting, process documentation, client support, and marketing initiatives while collaborating closely with multiple departments. This role offers the opportunity to make a meaningful impact by improving operational efficiency, supporting team growth, and helping maintain exceptional service standards. Candidates who thrive in fast-paced environments, take initiative, and enjoy solving problems while managing multiple priorities will excel in this position.
• Monthly compensation: 1142 USD- 1220 USD
Responsibilities include, but are not limited to:
- Coordinate and support day-to-day operational activities across the organization
- Send Treefort ID verification requests, trust requests, and client follow-ups
- Create, assign, and manage follow-up tasks within Lawmatics
- Meet regularly with Intake team members to review pipeline activity and case progress
- Assist the Director of Operations with administrative projects and operational initiatives
- Serve as a liaison between Operations, Intake, Client Support, Marketing, Executive Legal Assistants, Law Clerks, and Leadership
- Prepare, maintain, and update matter-related reportsGenerate PNC reports and provide feedback to the Intake team
- Maintain accurate client, case, and operational records
- Participate in candidate interviews and hiring processes
- Develop and coordinate social media content initiatives
- Schedule posts and maintain content calendars
Requirements:
2-3 years of experience supporting administrative operations, onboarding, training coordination, intake processes, marketing support, or legal office workflows preferred
Strong ability to manage multiple priorities while maintaining accuracy and attention to detail
Experience working in a fast-paced and collaborative environment
Comfortable coordinating initiatives across multiple departments and organizational levels
Ability to maintain confidentiality and handle sensitive client and operational information
Excellent written and verbal communication skills
Strong organizational, documentation, and follow-through abilities
• Software and Tools: Microsoft Office Suite, Canva, Wix, Email Marketing, Platforms, CRM Systems, Lawmatics and Clio Manage
•Operations Coordination
•Administrative Support
•Client Administration
•Onboarding Coordination
•Training Coordination
•Workflow Documentation
•Process Improvement
• Cross-Functional Collaboration
•Reporting and Data Tracking
•CRM Management
•Microsoft Office Proficiency
•Canva Proficiency
•Wix Proficiency
•Email Marketing Tools
•Time Management
•Project Coordination
•Attention to Detail
Work Shift:
Languages:
English, SpanishReady to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.