Principal, UX Designer

Position Summary...

What you'll do...

The Principal, UX Designer leads end-to-end experience strategy for Walmart's Global Realty pillar — driving design direction, influencing stakeholders at every level, and presenting directly to senior leadership. This role demands a sharp combination of systems thinking, field empathy, and design craft. You'll translate complex operational workflows into clear, scalable experiences while mentoring teammates and raising the bar for what associate-facing design can be. About the Team
The Real Estate design team sits within Walmart's Global Design organization, supporting Field Associate Tools. We design the tools that run Walmart's physical portfolio: facilities management, store remodels, new store builds, and technician enablement. Our work reaches thousands of field associates, technicians, contractors, and vendors every day.
We partner with engineering, product, and business stakeholders across Global Realty to turn complex field workflows into clear, intuitive experiences. We're modernizing legacy tooling, surfacing AI-driven insights, and building a long-term vision for Realty operations at scale. We're a small, senior team — everyone owns their space and shapes where we go next. What You'll Do

•   Drive end-to-end experience strategy across a major pillar of Walmart's physical operations — from research to final execution
•   Lead user research initiatives including field interviews, site visits, and workflow analysis that surface actionable insights for design strategy
•   Develop user journeys, interaction models, and prototypes for both desktop web and native mobile platforms used by a field workforce
•   Collaborate with engineering, product, and business partners to align UX solutions with operational goals and associate needs
•   Design scalable, accessible interfaces that meet native mobile conventions and Walmart's Living Design standards
•  Conduct usability testing and iterate rapidly based on real-world feedback from field users
•   Maintain design documentation — specifications, pattern libraries, and style guides — to ensure consistency across the pillar
•  Mentor designers on the team, model high standards, and contribute to a culture of craft and accountability

What You'll Bring

•   Understands the impact of designing for associates and employee-facing experiences
•   Can design for desktop web and native mobile tools that empower a field workforce
•   Has an understanding of AI-supported design and prototyping tools that enable rapid ideation, user testing, and creating polished execution
•   Deep experience designing for associate- or employee-facing products, ideally in operational or field-workforce contexts
•   Strong proficiency in desktop web and native mobile design — you understand the constraints and conventions of both
•  Fluency with AI-supported design and prototyping tools that accelerate ideation, user testing, and high-fidelity execution
•  Expertise in user research methods: interviews, surveys, journey mapping, and site visits in complex organizational environments
•  Proven ability to synthesize ambiguous research data into clear design decisions and communicate them to senior stakeholders
•  Track record of mentoring designers and managing multiple workstreams without sacrificing quality
•  Strong portfolio demonstrating systems-level thinking, end-to-end ownership, and tangible impact on real users

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.