Hiring.Camp

Renewals Manager, Global Scaled Customer Success - Toronto

Pigment

·

3 days ago

Salary
$130k – $140k
Location
Toronto
Workplace
Hybrid
Type
Full-time
Department
Business
Seniority
Manager
Experience
3+ years
Source
Lever

Description

Join Pigment: The AI Platform Redefining Business Planning
 
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.
 
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.
 
With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.
 
At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.

The Renewals Manager is responsible for driving customer retention across Pigment’s scaled segment by owning the end-to-end renewal lifecycle. This role blends commercial acumen with customer insight, ensuring customers continue to see value in Pigment while navigating contractual discussions with confidence and precision. You will partner closely with Customer Success, Sales, and Legal to mitigate risk, forecast renewals, and execute a consistent, scalable renewal motion.

Skills

SnowflakeSalesforceNegotiation

Benefits

Competitive compensation package: ($130,000 - 140,000 CAD)Stock options to ensure you have a stake in Pigment's growthComprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved onesWe encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policiesTrust and flexible working hoursAlong with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, London and soon San FranciscoHigh-end equipment (based on stock/availability) to do your work in the best conditionsEmployer-sponsored 401(k), enabling you to prepare for retirement