Senior UX Researcher, Quantitative

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. 

Target's Global UX team is a group of design, research, and accessibility practitioners and experts focused on improving and innovating digital experiences for Target's guests, team members, and partners. Here, we design tangible, inspiring, and impactful solutions that serve all aspects of our business and play a critical role in shaping Target's digital experience through insight, rigor, and human-centered thinking. 

As an Enterprise Quantitative UX Researcher, you will lead quantitative UX research for Target's enterprise experiences, helping teams better understand the needs, behaviors, and outcomes of the people who power Target every day, including team members, business partners, vendors, and other enterprise users. 

You will own and evolve critical voice-of-user and experience measurement programs, including System Usability Scale measurement, Voice of Vendor / Voice of Business Partner programs, intercept surveys, benchmarking, and other scalable quantitative research efforts. You will bring quantitative expertise to shape how these programs are designed, measured, governed, and activated, connecting user experience, product health, business outcomes, and enterprise priorities.

This role partners closely with qualitative UX researchers, product, design, technology, analytics, data science, business teams, and insights partners to validate and size user needs, identify patterns across large populations, and translate complex data into clear implications for product strategy, design decisions, and business impact.

You will also bring quantitative insights to life through reporting, dashboards, storytelling, and reusable measurement approaches that make data easier for teams to understand and act on. Success requires strong quantitative expertise, UX research judgment, the ability to clarify complex questions, and the ability to turn complex data into stories that influence decisions.

You will report to the Director of Quantitative UX Research and AI Enablement and collaborate closely with quantitative UX research partners supporting Target’s guest-facing experiences.

• 5+ years of experience in UX research, quantitative research, applied research, consumer insights, human factors, behavioral science, data science, or a related field. 

• Strong expertise in quantitative UX research methods, including survey design, sampling, measurement, statistical analysis, benchmarking, segmentation, and longitudinal tracking. 

• Experience applying advanced quantitative methods, such as experimental design, survey methodology, causal inference, multivariate analysis, or psychometrics, to answer product and user experience questions. 

• Experience designing and managing large-scale survey, voice-of-user, or experience measurement programs that inform product, design, business, or operational decisions. 

• Experience applying quantitative methods and tools, including survey analysis, statistical testing, regression or driver analysis, segmentation, dashboarding, and platforms such as Qualtrics, Medallia, FullStory, SQL, R/Python, Tableau, Power BI, Looker, or similar tools. 

• Ability to connect quantitative research with qualitative research, behavioral data, product analytics, experimentation, and business performance. 

• Strong data-driven storytelling skills, with the ability to translate complex analysis into clear implications for user experience, product strategy, and business impact. 

• Ability to clarify complex questions, define research priorities, and move work forward with sound judgment and strong cross-functional partnership. 

• Interest in experimenting with AI-enabled tools and emerging capabilities to improve quantitative research workflows while maintaining research quality, ethics, and rigor. 

• Experience working in large, matrixed organizations and partnering across UX, product, technology, analytics, data science, business, and insights teams. 

• Experience with enterprise, employee, B2B, retail operations, supply chain, or internal tools research is a plus. 

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.