- Location
- Lagunilla de Heredia, Costa Rica
- Workplace
- Remote, Hybrid
- Type
- Full-time
- Department
- Administration
- Experience
- 3+ years
- Source
- Workday
Description
TransUnion's Job Applicant Privacy Notice
Team Overview
Credit Risk Solutions (CRS) provides administrative and operational support that helps CRS leaders coordinate global meetings, calendars, projects, and cross-functional activities. The team enables seamless execution for CRS leadership by supporting executive logistics, stakeholder communication, and priority initiatives across regions and time zones. This role partners closely with, and supports, the CRS Leadership Team. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.Role Overview And Core Responsibilities
Provide comprehensive administrative support to Credit Risk Solutions leaders to keep day-to-day operations running smoothly and efficiently.
Prepare, coordinate, and schedule meetings for senior-level management and other stakeholders, including logistics for off-site conferences, customer and partner events, town halls, internal associate celebrations or appreciation events, and other activities as needed.
Manage complex, high-priority, and time-sensitive calendars, meetings, and logistics across multiple stakeholders, cultures, and time zones.
Coordinate and support multiple concurrent projects, balancing competing priorities with discretion, accuracy, sound judgment, and strong follow-through.
Serve as a key liaison between executives, internal partners, and cross-functional teams to strengthen working relationships and maintain clear communication across the organization.
Anticipate executive needs by staying several steps ahead, proactively identifying issues, and proposing effective solutions that help priorities move forward.
Ensure flawless execution of meetings, materials, and deliverables through exceptional attention to detail, documentation, and ownership of recurring administrative activities.
Use creative problem-solving, effective decision-making, and project planning/management skills to maintain a realistic balance across multiple priorities.
Handle confidential and highly sensitive information with integrity, discretion, and appropriate escalation when issues or tradeoffs arise.
Required Knowledge And Experiences
3–5 years of experience in a related business function, enabling the candidate to support senior leaders, manage operational priorities, and coordinate cross-functional work effectively.
Strong organizational, documentation, communication, planning, and project management skills to develop and manage milestone schedules/timelines and keep stakeholders aligned.
Ability to work independently and handle highly confidential topics with integrity, discretion, and sound judgment.
Experience working across multiple time zones and cultures, supporting global collaboration and timely execution.
Bachelor’s degree preferred; equivalent experience supporting complex administrative, operational, or project coordination work may also be relevant.
Required Technical Skills
Microsoft Word: create, edit, and prepare professional documents and meeting materials.
Microsoft PowerPoint: support presentation preparation and leadership communication materials.
Microsoft Excel: organize, track, and maintain schedules, project details, and operational data.
Microsoft Teams: coordinate meetings, collaboration, and communications across stakeholders and time zones.
Microsoft SharePoint: manage and organize shared documentation and project materials.
Preferred Skills and Growth Areas
We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:
Advanced English communication skills to support bilingual, global stakeholder interactions and leadership communications.
Creative problem-solving and proactive decision-making to anticipate needs, identify issues early, and recommend effective solutions.
Comfort coordinating customer/partner events, Town Halls, off-site conferences, and associate engagement activities.
Ability to consider tradeoffs and risks to help projects move forward while keeping leaders and stakeholders informed.
Experience supporting senior leaders in fast-paced, high-priority, and time-sensitive environments.
#LI-ARG
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
Exec Admin Asst, Admin Support
