Housekeeper

Description

Our Company

The Theodore Roosevelt Medora Foundation (TRMF) is a premier tourism operation and a 501(c)(3) nonprofit organization. TRMF welcomes hundreds of thousands of guests each year through a diverse lineup of entertainment, historical, and educational attractions. We are committed to connecting people to Medora through positive, life-changing experiences. 

Summary

Join the cleanest team in the Badlands! A housekeeper's job is more than flippin' beds and leaving fresh towels. The work a housekeeper does to leave a room spotless, welcoming and refreshing is crucial to the guest experience. Nothing sets the tone for a wonderful vacation better than arriving in the Badlands and stepping into a spotless room before you head out for a Medora adventure!  

As a member of the housekeeping team, a Housekeeper will report to the Housekeeping Manager. A housekeeper will have a primary day-to-day responsibility to maintain superior cleanliness in the hotel and motels.  

Duties/Responsibilities

• Perform general cleaning and sanitizing tasks and services throughout assigned property to trained standards. 
• Assist in spring and fall cleaning of all TRMF housing and motel properties. 
• Work in the laundry when scheduled.  
• Use cleaning cart to transport cleaning supplies. 
• Clean and disinfect bathrooms and follow proper chemical use. 
• Wipe and dust surfaces in rooms and clean mirrors. 
• Vacuum and clean floors, rugs, furniture, and drapes. 
• Remove linens, towels, bedspreads, and blankets before the new guest arrives in a timely fashion. 
• Place and neatly tuck clean sheets and blankets on beds and replace pillowcases. 
• Stock towels, washcloths, and hand towels in bathrooms. 
• Pick up empty trash containers. 
• Assist in other housekeeping duties termed as side work. 
• Participate in workplace safety meetings.  
• Promote sales of events and services by providing all guests with enthusiastic and accurate information for these offerings. 
• Interact and maintain positive relationships with guests, co-workers, and management consistent with TRMF values. 
• Perform other related duties as required. 

Supervisory Responsibilities - None.  

Requirements

Required Skills/Abilities

• Excellent verbal communication skills. 
• Reliable, ready, and on time for every shift.  
• Good collaboration skills. 
• Able to take initiative. 
• Results Driven. 
• Strong time management. 
• Provide outstanding guest service.  

Required Education and Experience

• Must give exceptional service to all guests.  
• Must be able to troubleshoot and create solutions if needed.  
• Must be able to work independently and in pairs. 
• Must be able to take directions. 
• Must be physically able to lift 50-pound bags of laundry. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job, the employee is regularly required to; to talk or hear, walk, and stand. The employee frequently is required to push, pull, and bend and have repetitive use of hands/arms. Must be able to lift and carry up to 25 pounds at times. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus to determine accuracy, neatness and thoroughness of work assigned and determine safety of workplace surroundings. Must be able to work long hours and available for evenings, weekends, and holidays as required.  

AAP/EEO Statement

It is the policy of TRMF to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, TRMF will provide reasonable accommodations for qualified individuals with disabilities. 

Our Location

• TRMF is in Medora, North Dakota, in the heart of the Badlands and near the entrance to Theodore Roosevelt National Park.  
• Located near the North Dakota and Montana border along Interstate 94, Medora offers convenient access to 110 square miles of rugged natural beauty, outdoor recreation, and regional attractions. Employees have opportunities to experience the surrounding Badlands through activities such as stargazing, biking along the Maah Daah Hey Trail, and exploring the Medora area.  
• The Life Skills Center serves as TRMF’s central hub of operations and provides a state-of-the-art campus designed to support employee work, learning, wellness, and community. The facility includes a dining room, fitness center, and designated spaces for music, studying, learning, prayer, reflection, and social connection.