KNHC Radio Station - Business Specialist - 1.0FTE

This position is open until filled. The first round of application review will be on October 26, 2026. 

This position is responsible for a variety of financial procedures including A/P and A/R, data entry, and customer service for our public radio donors, and general office duties.  All work is performed on-site at DANCE 89.5 radio, located at Nathan Hale High School in North Seattle where students are an integral part of what we do every day.

30%
Accounting Duties:

• Processes bank deposits and credit card charges in a timely fashion.
• Follows-up on discrepancies or inquiries.
• Reconciles bank statement.
• Maintains KNHC accounts.
• Reconciles KNHC accounts with SAP and provides reports to General Manager.
• Provides monthly, quarterly, and annual financial reports to General Manager.
• Reconciles KNHC records with SAP and Quickbooks.
• Work with General Manager to prepare and track the station’s annual budget, ensuring alignment with organizational goals

15%
General Office Duties:

• Answers incoming telephone calls to screen & transfer calls, responding to inquiries and/or taking messages.
• Orders and maintains office and mailing supplies.
• Processes requisitions as required for purchasing equipment, services, and supplies.
• Processes annual Open Purchase Orders and associated invoices.
• Processes annual Personal Service Contracts and associated invoices.
• As KNHC Records Coordinator, organizes and manage all files.
• Sort and deliver all mail to staff.

25%
Corporate Support Duties:

• Enters data in the corporate support software system including customer information and payments received
• Produces and sends monthly invoices and statements
• Coordinates with broadcast traffic director as needed.
• Tracks corporate support income received and assists with collections efforts.
• Provides support for the Corporate Sponsorship Sales Manager.

30% 
Individual Giving Support Duties:

• Performs financial data entry to Membership database.
• Communicates with donors for a variety of reasons by phone and email.
• Secures invoicing, billing, and transfer information from online database regarding credit/debit card contributions.
• Confirms company matching gift requests.
• Assists with the thank-you gift fulfillment process.

OTHER FUNCTIONS:

• May performs related duties consistent with the scope and intent of the position.

DISTRICT-WIDE CORE COMPETENCIES:

• Is seen as a team player who encourages efficient and effective collaborations.
• Works skillfully in difficult situations with both internal and external groups.
• Represents his/her own interests while being open-minded to other groups.
• Builds respectful and productive relationships internally and externally.

• Demonstrates a strong sense of urgency about solving problems and getting work done.
• Focuses on achieving the goal even in the face of obstacles.
• Assumes responsibility for starting and finishing work with minimal supervision.
• Strives for new levels of performance.

• Weighs the consequences of options before making a decision.
• Applies appropriate criteria to situations for the purpose of making decisions.
• Displays self-confidence in own judgment.
• Focuses in the facts and solutions instead of opinions and problems.

• Deals with people and situations in an honest and forthright manner.
• Represents information and data accurately and completely.
• Represents the confidentiality of information and concerns shared by others.
• Takes ownership if a mistake is their own and does not blame others.

Accountability

• Takes responsibility and action as if the risks (financial or otherwise) are his or her own.
• Holds individuals and team accountable for their actions and results.
• Initiates action even if outcome is uncertain and is willing to accept the consequences of failure.
• Aligns own activities and priorities to meet broader organizational needs.
• Demonstrates courage and confidence in his or her own ability. 

OTHER RELEVANT COMPETENCIES:

Technical Learning
Quickly learns and integrates new technical skills and knowledge; seeks out avenues to enhance technical knowledge. 

• Picks up and integrates technical skills quickly. 
• Recognizes trends and effectively prepares for changes.
• Seeks out opportunities to advance one's learning in relevant technical disciplines.

Time Management:
Uses his or her time effectively and efficiently; concentrates his or her efforts on the most important priorities; adeptly handles several tasks at once.

• Focuses his/her efforts on the most important priorities.
• Uses time effectively and efficiently.
• Handles multiple-tasks effectively and efficiently. Values other people's time. 

Directing Others:
Establishes clear directions; sets stretching goals and assigns responsibilities that bring out the best work from people; establishes a good work plan, and distributes the workload appropriately. 

•  Assigns work to others, adapting to the responsibilities, motivation and interest of each individual.
• Clearly communicates responsibilities including decision making authority, required actions and deadlines.
• Provides appropriate support based on direct report's capabilities.
• Encourages two-way dialog to ensure success. 

Customer Focus: 
Commits to meeting the expectations and requirements of internal and external stakeholders; acts with stakeholders in mind; values importance of providing high-quality customer service.

• Makes customers and their needs a primary focus of his/her actions. 
•  Thinks ahead and considers the impact of actions both internally and externally.
• Develops trust, credibility and maintains strong relationships with customers. Goes the extra mile to satisfy customer needs and expectations.

Presentation Skills: 
Is effective in a variety of formal and informal presentation settings; commands attention and manages group process during the presentation; is cognizant of audience response and able to adapt content and style accordingly.

• Presents clear and convincing presentations that achieve their purpose. 
•  Tailors presentation to meet the needs of the audience. 
•  Practices active listening and can quickly change approaches when something isn't working. Uses strong listening skills to formulate appropriate responsive answers to questions.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to perform bookkeeping and accounting procedures.
• Knowledge of basic math, including calculations using fractions, percent’s, and ratios.
• Read a variety of manuals, write documents following prescribed formats, and present information to others.
• Operate personal computer and other standard office equipment and applicable software, including accounting, radio traffic, and CRM.
• Analyzes situations to define issues and draw conclusions.
• Possesses business telephone etiquette.
• Grammar and punctuation.
• Prepares and maintains accurate financial records.
• Applies assessment instruments for data management.
• Plans and manages projects.
• Ability to create fields, mathematical calculations and charts in Excel.
• Ability to navigate most functions of MS Word.
• Ability to manage double entry bookkeeping accounts.
• Knowledge of Marketron Traffic, Quickbooks, and Allegiance CRM desired
• A passion for public radio and community-based media desired

EXPERIENCE/EDUCATION:

A typical way to obtain the knowledge and abilities would be:
 
Five (5) years of experience with accounting and data systems and processes; High school diploma or GED equivalent and two (2) years of college or business school which includes accounting course work; or an equivalent combination of education and experience.

Any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities to perform the work will be considered.

DESIRED CERTIFICATIONS & LICENSES:
Marketron certified and Valid Washington State driver's license
 
CONTINUING EDUCATION/TRAINING:
Training in Marketron and Allegiance CRM
 
CLEARANCES:
Criminal Justice fingerprinting and background check.