Restaurant Assistant General Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.

About the role

Four Seasons Hotel Westlake Village is seeking a Restaurant Assistant General Manager to join the leadership team of Coin & Candor, our signature California brasserie.

Working closely with the Restaurant General Manager, the Assistant General Manager plays a key role in leading daily operations, developing the team, creating exceptional guest experiences, and driving strong business results.

As the General Manager's operational partner and second-in-command, this hands-on leader maintains a visible presence on the restaurant floor, builds meaningful relationships with guests and employees, and confidently leads the operation in the General Manager's absence.

What you will do

• Lead daily restaurant operations and service execution, ensuring a personalized experience consistent with Four Seasons and Forbes Five-Star standards.
• Maintain a visible presence on the restaurant floor, building relationships with guests, recognizing returning patrons, and leading guest recovery when needed.
• Lead, coach, recognize, and develop employees while fostering a high-performing culture rooted in the Golden Rule.
• Support the General Manager in achieving revenue, profitability, labor, and expense goals through effective scheduling, productivity management, and operational controls.
• Lead pre-shift meetings and communicate business priorities, VIPs, menu updates, and service expectations.
• Partner closely with Culinary, Beverage, Reservations, and other hotel departments to ensure seamless operations and an exceptional food and beverage experience.
• Monitor guest feedback and business trends, identifying opportunities to continuously improve service, team performance, and profitability.
• Support recruitment, onboarding, performance management, scheduling, payroll, and other restaurant administrative responsibilities.
• Champion Four Seasons service culture, policies, and standards while maintaining readiness for Forbes and internal quality evaluations.
• Assume leadership of the restaurant in the General Manager's absence.

What you bring

• Three to five years of progressive Food & Beverage leadership experience, preferably within luxury hotels, fine dining restaurants, or similarly service-driven environments.
• Previous restaurant management experience with responsibility for team leadership, guest experience, labor management, and financial performance.
• A college degree in Hospitality Management, Restaurant Management, Business Administration, or a related discipline is preferred. Equivalent luxury hospitality experience will be considered.
• Strong knowledge of restaurant operations, food and beverage service, scheduling, labor controls, and financial fundamentals.
• A passion for developing people and creating exceptional guest experiences.
• Excellent interpersonal, communication, and organizational skills with the ability to lead in a fast-paced luxury environment.
• Strong food, wine, and beverage knowledge. Sommelier, WSET, or CSW certification is preferred.
• Working knowledge of restaurant POS, scheduling, payroll, reservation, and related operating systems.
• Reading, writing, and oral proficiency in English.
• Legal work authorization in the United States.

  
What we offer

• Salary Range: $90,000-$95,000
• Health Insurance - Medical, Dental & Vision
• Company Match 401K Plan
• Complimentary stays at Four Seasons Worldwide 
• Complimentary meals in our Wellness Café
• Laundered Employee Uniform 
• Employee Assistance Program  
• Investment in your Wellbeing  
• Life Insurance  
• Complimentary on-site parking  
• Training programs, tuition reimbursement  
• Growth & Development opportunities  

Schedule & Hours

• Full time position

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal