Commercial Account Manager — Fleet Sales

Description

We are seeking a Commercial Account Manager to grow fleet and commercial vehicle sales across our automotive group. This position develops relationships with businesses and organizations purchasing vehicles for their operations, including trucks, vans, and passenger vehicles.

The ideal candidate is a proactive sales professional who understands business customers’ needs, builds lasting relationships, and manages the sales process from prospecting through vehicle delivery.

Key Responsibilities

• Identify and pursue new fleet and commercial sales opportunities through prospecting, referrals, networking, and customer visits.
• Develop and manage relationships with business owners, fleet managers, purchasing departments, and other decision-makers.
• Assess customers’ vehicle needs, budgets, replacement schedules, and operational requirements.
• Recommend vehicles, configurations, equipment, and upfit options suited to each customer’s business.
• Prepare quotes, proposals, and bids; negotiate pricing and terms within dealership guidelines.
• Coordinate with dealership management, manufacturers, finance teams, and upfit vendors to fulfill customer orders.
• Communicate order status, production timelines, vehicle availability, and delivery schedules.
• Maintain knowledge of manufacturer fleet programs, commercial incentives, vehicle specifications, and financing options.
• Maintain accurate customer records, sales activity, and opportunity forecasts in the CRM.
• Meet established goals for sales volume, profitability, customer retention, and new account development.
• Coordinate vehicle deliveries and follow up to ensure customer satisfaction.
• Connect customers with dealership service teams to support ongoing fleet maintenance needs.

Requirements

• Demonstrated success in business-to-business sales, commercial vehicle sales, fleet sales, or a related account management role.
• Strong prospecting, relationship-building, negotiation, and closing skills.
• Ability to understand business needs and present practical vehicle solutions.
• Strong organizational skills and the ability to manage multiple accounts, proposals, and orders simultaneously.
• Clear written and verbal communication skills.
• Proficiency with CRM systems, email, spreadsheets, and standard business software.
• Ability to work independently while collaborating across multiple dealership departments.
• Willingness to travel locally for customer meetings, site visits, and business development.