- Location
- New Delhi, Delhi
- Workplace
- Remote
- Department
- Operations
- Seniority
- Manager
Description
You are the reason projects arrive on time. Clients know whom to call, the team knows what is due, and nothing falls between the cracks.
What you will do
- Be the day-to-day contact for clients: updates, questions and next steps
- Turn client conversations into clear written briefs for the team
- Build project plans and timelines, and keep them current
- Run the calendar: meetings, reviews, deadlines and hand-overs
- Send weekly status updates: what is done, what is next, what is at risk
- Raise invoices, track payments, and follow up politely and firmly
- Keep project records, files and notes organised and easy to find
- Spot what is about to slip, and fix it before it does
What you bring
- Proven experience in project, account or operations management, ideally at an agency or technology company
- Exceptionally organised, and people can tell
- Clear, calm writing with clients, including when the news is not good
- Comfortable with spreadsheets, project tracking tools and shared calendars
- At ease with invoices and payment follow-ups
Good to have
- Experience with creative, video or software projects
- Experience working with enterprise clients
What we offer
- A competitive salary
- Work that ships to real clients
- A team that explains its thinking and cares about the details
- India: remote or hybrid, with an office in Safdarjung Enclave, New Delhi
Apply: [email protected], with "Operations" in the subject.