Administrative Support Technician - Limited Service

• Engineering: $26.85 - $29.64

The successful candidate will be highly detail-oriented, organized, and comfortable working independently with large volumes of technical records. The ability to read and interpret basic engineering and related documents is highly desirable. Experience with records management, document control, engineering or construction documentation, electronic document management systems, or municipal/public works records is a plus.

Strong computer skills and the ability to learn new electronic records systems are important. The individual should maintain accurate records, follow established procedures, and exercise good judgment when reviewing historical documents. Because this project involves detailed review of engineering records, accuracy, consistency, and attention to detail are essential.

1. Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs. 
2. All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview.
3. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI live scan. See below for more information.

Conviction History:
If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord.  

• It is important to carefully read the complete job bulletin before submitting your application so you are aware of all requirements of both the position and the process.
• When preparing your application, consider reviewing the job announcement and classification specification so that you may emphasize work experience relevant to the position for which you are applying.
• Job duties should be an accurate reflection of the work you completed. Copying and pasting from your job description is not recommended as there may be duties listed that you did not perform.
• Answer all required supplemental questions completely and honestly. The information you put in the supplemental questionnaire must also be verified in your work history so if you say you have certain experience in the questionnaire, make sure we can see it listed in your job history as well so we know where you performed those functions and for how long.

• Review engineering plans and other project-related documents to identify key information and determine the appropriate record classification.
• Organize and prepare records for scanning, electronic storage, and indexing while ensuring documents are complete, legible, and properly associated with the appropriate project or facility.
• Enter and verify metadata and other information in the City's electronic records management system, maintaining a high level of accuracy and consistency.
• Identify duplicate, incomplete, or misclassified reports and help resolve discrepancies.
• May assist with quality control by reviewing previously scanned or indexed documents and making corrections as needed.
• Other duties as assigned.
  
  

• Alphabetic and numeric filing, indexing, and cross-referencing methods
• Basic arithmetic
• Office work procedures and practices, including the operation of commonly used office machines 
• Word processing applications like Word, Excel and Publisher
• Principles and processes for providing internal and external customer service

• Work with complex and sensitive files and record systems
• Make simple mathematical calculations
• Understand and carry out oral and wrtten instructions
• Convey written and/or non-written information effectively
• Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing
• Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate
• Maintain appropriate attention to detail based on the complexity of work performed
• Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions