Assistant Manager - Student Housing

Description

The Green at Waco Apartments is seeking an experienced and enthusiastic Assistant Property Manager for our Student Housing community located in Waco, TX.

Responsibilities:

• Partner with the Property Manager in overseeing daily property operations, leasing performance, marketing initiatives, and resident satisfaction.
• Supervise, coach, and train the leasing team to meet leasing goals, company standards, customer-service expectations, and Fair Housing requirements.
• Take an active leadership role in generating traffic, converting leads, securing renewals, and achieving the property’s occupancy and revenue goals.
• Develop and execute the property’s marketing strategy, including campus outreach, digital advertising, resident referrals, promotions, events, and local partnerships.
• Maintain the property’s marketing calendar and ensure all campaigns, outreach activities, and promotional initiatives are completed on schedule.
• Oversee social media platforms and review community communications for accuracy, professionalism, brand consistency, and compliance before publication.
• Monitor lead activity, follow-up performance, tour-to-lease conversion, availability, renewals, and other leasing metrics; identify performance gaps and implement corrective action.
• Conduct monthly market surveys, monitor competitor pricing and promotions, and recommend rate, concession, and marketing adjustments.
• Review and approve rental applications in accordance with established rental criteria and ensure lease files are complete and accurate.
• Maintain the integrity and accuracy of Entrata data, including guest cards, traffic sources, follow-ups, applications, leases, renewals, resident accounts, availability, and work orders.
• Complete daily lease approvals, renewal updates, availability reviews, and other time-sensitive leasing activities.
• Track unit and bed availability and support roommate-matching efforts, transfer requests, and occupancy planning.
• Meet regularly with the Property Manager and Market Director to review leasing performance, marketing results, operational concerns, financial performance, and action plans.
• Assist with move-in, move-out, and turnover coordination, including resident communications, scheduling, file preparation, inspections, and operational procedures.
• Support the planning and execution of resident events, leasing events, outreach activities, and promotional campaigns.
• Assist with invoice review and approval, expense tracking, purchasing, and the timely submission of property expenses.
• Provide exceptional customer service and timely communication to residents, prospects, guarantors, vendors, and community partners.
• Perform administrative and operational duties assigned by the Property Manager.
• Serve as acting Property Manager when necessary and help maintain continuity of property operations, team supervision, leasing, marketing, and resident services.

Requirements

• 1-3 years of property management experience required
• Experience in student housing required
• Leasing experience required
• Experience with rent collections, delinquency management, and resident ledgers.
• Experience handling renewals, move-ins, move-outs, and resident correspondence.
• High attention to detail with strong organizational and administrative skills.

Our Perks & Benefits:

Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of.

• Competitive Pay
• Medical and Rx
• Paid Time Off
• Retirement and 401k
• Short-Term Disability
• Long-Term Disability
• Voluntary Life
• Vision
• Dental