- Location
- Singapore Regional Head Office
- Type
- Full-time
- Department
- IT
Description
Automation & Digital Transformation Specialist
Application Deadline: 31 December 2026
Department: Others
Employment Type: Full Time
Location: Singapore Regional Head Office
Description
The role is intended to develop future automation leaders by providing hands-on exposure to business processes, stakeholder engagement, automation technologies, and regional transformation projects.
Working location: International Business Park
What You'll Do...
· Assist in maintaining and enhancing existing automation solutions across the organization.
· Participate in automation code reviews, testing, and deployment activities.
·Gather, document, and analyze business requirements.
·Assist in preparing business cases and automation proposals.
·Participate in solution discussions and process improvement workshops.
·Monitor production automation processes and ensure service reliability.
·Maintain automation documentation, process maps, technical specifications, and support materials.
·Track automation performance, utilization, and business benefits.
·Support governance and compliance requirements related to automation initiatives.
·Provide automation support to users across Asia Pacific.
·Assist with user training and knowledge-sharing activities.
· Support rollout and adoption of automation solutions across regional offices.
· Collaborate with cross-functional teams including Operations, Finance, Customer Service, Product, and IT.
·Research emerging technologies and identify opportunities for innovation.
· Support AI, analytics, and digital transformation initiatives where applicable.
·Recommend process improvements that improve efficiency, accuracy, and scalability.
·Assume ownership of automation initiatives, stakeholder engagement, and solution delivery across Asia Pacific.
What You'll Need...
· 1–3 years of relevant experience in automation, process improvement, business analysis, or data analytics.
· Power Automate Desktop
· Excel
· Power Query
· SharePoint
· Microsoft Office 365
· Office Scripts
· SQL
· AI and Copilot technologies
· Document automation and OCR technologies