Supply Chain Manager

Love restaurants? Love solving complex problems? Get a kick out of making sure the right product is in the right place at exactly the right time?

Same. At Nando’s, people experiences are at the heart of everything we do, and we’re not just passionate about the food (although… it is pretty great 🔥). We're passionate about creating brilliant restaurant experiences, and behind every great meal is a supply chain that keeps our restaurants running brilliantly.

This role sits at the heart of it all. You'll lead the flow of products across our ANZ network, partner with suppliers, distribution centres and logistics providers, and help shape the future of how our supply chain operates. From fresh chicken deliveries to new restaurant openings, you'll make sure we deliver what our restaurants need, when they need it.

And the best part? You'll help create the strategy that takes us from where we are today to where we want to be tomorrow.

What you’ll love at Nando’s

• Free Nando’s: Meals on us when you work (plus perks for friends & family)

• Flex That Works: Full-time permanent role with a hybrid way of working. Richmond office overlooking the Yarra 🌳, with Tuesday and Thursday as our core collaboration days and flexibility around a third office day. Plus benefits like free Xmas leave, purchase leave, paid parental leave and foster care leave.

• Real Impact: Your decisions directly impact 160+ restaurants, thousands of Nandocas and millions of customer experiences.

• Shape the Future: Drive major supply chain transformation projects and influence how we operate across ANZ.

• Grow With Us: Big ideas encouraged, real ownership given

• Grow Others: Lead and develop a direct report while building capability across our supplier network and supply chain partnerships.

• Work + Play: Epic team events, legendary company gatherings and plenty of fun.

• Wellness Support: Access resources for mental health, fitness, nutrition and finances

• Do Good: Be part of something bigger — community, sustainability, impact

What’s Cooking?
You’ll ensure our restaurants receive the products they need On Time, In Full and In Spec, while continuously looking for opportunities to improve efficiency, reduce complexity and create value across the business.

You'll lead supply chain operations across Australia and New Zealand, partnering closely with our suppliers, distribution centres, restaurants and support teams. Based in our Richmond office, you'll travel across ANZ around 4 times a year to strengthen partnerships, support key projects and stay connected to what's happening on the ground. Most trips are a few days at a time, with one larger ANZ road trip each year. You'll also connect regularly with our global Nando's Supply Chain community, including a monthly global forum.

You'll work closely with Operations, Finance and Marketing, partnering on everything from restaurant supply challenges and forecasting through to New Product Development (NPD), Existing Product Development (EPD) and new restaurant openings.

A key focus of the role will be helping evolve our operating model - moving from a more restaurant-led ordering approach towards a smarter, more efficient distribution strategy that supports our restaurants while reducing complexity.

What You’ll Be Doing:

• Lead supply chain operations across Australia and New Zealand

• Manage relationships with suppliers, 3PL and 4PL partners to ensure outstanding service and performance

• Drive supply chain efficiency projects that create value and improve restaurant support

• Partner with Marketing, Operations and Finance on forecasting, launches and business planning

• Lead supply chain contributions into key forums including NPD and EPD

• Own and facilitate supplier QBRs and ABRs

• Support new restaurant openings and major operational initiatives

• Manage inventory, forecasting, replenishment and stock risk across the network

• Drive continuous improvement across logistics, distribution and supplier performance

• Develop and coach your direct report, helping them grow their capability and confidence

• Use data and insights to identify opportunities, solve problems and improve outcomes

• Support sustainability initiatives and collaborate with suppliers on responsible sourcing priorities

• Take ownership during critical supply challenges and escalations, ensuring restaurants stay operational

Who You Are:
You understand that hospitality never really stops. Fresh product, weekend trading and restaurant demand don't always fit neatly into business hours, and you're comfortable stepping in when required to help solve critical supply challenges. You bring flexibility, a strong sense of ownership and the ability to stay calm when urgency is needed.

You'll bring:

• Experience in supply chain, logistics, inventory management or planning within a multi-site environment

• Hospitality, food service, retail or operations experience (highly regarded)

• Strong experience working with suppliers, distribution centres and logistics partners

• The ability to balance day-to-day operational demands with longer-term strategic thinking

• Experience identifying opportunities, leading projects and improving ways of working

• Strong stakeholder management skills and the ability to collaborate across different teams

• Solid forecasting, planning and inventory management capability

• Strong analytical skills and confidence working with data and Excel

• Experience leading, coaching or developing others

• A proactive, self-starting approach with a strong sense of ownership

• Resilience, adaptability and the ability to stay calm under pressure

• A collaborative mindset and a genuine belief that the best outcomes are achieved together

Most importantly, you're someone who values transparency, honesty and teamwork, and enjoys being part of a high-performing team that moves quickly and supports each other to get things across the line.

🔥 Ready to Fire It Up? - Great restaurants need great supply chains.

If you're ready to shape how Nando's operates across ANZ, solve complex challenges and make a real impact where it matters most, we'd love to hear from you.